Quality Control Clerk I- 2nd Shift (10% Shift Differential)

Farmers Insurance•East Grand Rapids, MI

3d•$16 - $30•Onsite

About The Position

The Quality Control Clerk I performs quality control functions for Farmers’ Document Services and Logistics (DS&L) division in a fast-paced production environment supporting document printing and mailing. The role works with internal departments to help ensure quality standards and USPS regulations are met and that records are properly maintained. Work is performed with supervision. This is an onsite second-shift opportunity at the DS&L location in Caledonia, Michigan. The schedule is Monday through Friday, 1:00 p.m. to 9:30 p.m., with a 10% shift differential. The position may also be associated with the listed job locations in Caledonia and Grand Rapids, Michigan.

Requirements

High school diploma or equivalent.
Some industry experience.
Strong technical aptitude.
Basic to intermediate MS Excel skills.
Strong verbal communication and listening skills.
Demonstrated time-management and priority-setting skills.

Nice To Haves

Basic skills in MS Word, MS PowerPoint, and internal systems.

Responsibilities

Perform quality control functions, including job balancing and job- and packet-level tracking.
Oversee exception processes.
Prepare outgoing mail for induction into the USPS postal system.
Perform data entry, monitor and report production quality issues, and prepare internal management reports.
Ensure proof-of-processing documentation is completed accurately and organized for retention as a business record.
Assist with processing mail manually or using a tabletop inserting machine.
Perform other duties as assigned.