Quality Control Camera Technician

KEH Camera•Smyrna, GA

11h•Onsite

About The Position

The Quality Control Technician is an essential part of our value chain, responsible for the precise assessment, testing, and grading of inbound camera equipment. This role ensures that all inventory is accurately priced and described, directly impacting customer satisfaction and trust. Success in this position is defined by maintaining exceptional accuracy in grading, minimizing processing errors, and actively contributing to a seamless and efficient quality control workflow.

Requirements

Excellent organizational skills.
Ability to self-manage and direct between functions, but also collaborate in a team environment as needed.
Must be a self-starter.
Willing to accept challenges and responsibility.
Ability to use an Excel spreadsheet to track inventory.
Understanding and ability to uphold KEH Brand Values.
Excellent communications skills – both verbal and written.
Attention to detail.
Must act with a sense of urgency.
Must exhibit politeness, confidence, tact, patience, and diplomacy while dealing with complex issues.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Responsibilities

Perform cleaning and functional testing of shutters, meters, autofocus systems, stabilization, aperture mechanisms, film transport, and electronic interfaces. Inspect manual and autofocus lenses for smooth travel, noise, backlash, and proper end-stop behavior.
Ensure model accuracy.
Accurately grade the cosmetic and functional condition of diverse camera gear, including digital, 35mm, medium, and large format systems.
Collaborate with the Quality Manager and other teams to communicate quality issues and develop resolutions.
Provide clear, constructive, and closed-loop feedback to team members to ensure consistent standards.
Assist Customer Service to clarify condition or technical findings when needed.
Adhere to Standard Operating Procedures (SOPs) while actively seeking opportunities for continuous improvement in processes and workflows.
Log data into systems and perform basis analytics and trending data to drive performance improvements.
Contribute to special project teams as needed such as with AI development as a tool to assist.