Quality Control & Assurance Manager

ARCH•Maidencreek Township, PA

27d•Onsite

About The Position

Own and continually improve Business Unit’s quality management systems. Responsible for overseeing the inspection processes to ensure that products meet established quality standards and customer specifications. This role includes managing the inspection team, conducting audits and implementing quality control measures to prevent defects and ensure compliance with specifications.

Requirements

Strong knowledge of quality inspection practices.
Strong knowledge of ISO and Quality Management Systems.
Excellent organizational skills and leadership skills.
Ability to management multiple priorities and meet deadlines
Strong analytical and problem-solving skills
Ability to contribute in a cross-functional collaborative environment
Proficient in MS Office Suite
Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Internal expert/resource on all quality systems implemented
Support, monitor and continually improve quality systems
Oversee all quality audits, maintain records of the audit, and coordinate response/closure to findings
Quality representative for contract review process
Continually monitor training system and records
Maintain, monitor, and report on performance against Quality Objectives
Coordinate the Management Review process
Internal expert/resource on all quality inspection practices.
Develop and implement inspection procedures and protocols to ensure product quality.
Monitor inspection processes to identify and address any deviations from quality standards.
Address customer complaints and quality issues promptly and effectively.
Implement corrective actions to prevent recurrence of quality issues.
Monitor customer feedback and satisfaction levels, making recommendations for improvement.
Identify opportunities for process improvements and implement changes to enhance inspection efficiency and accuracy.
Collaborate with cross-functional teams to drive continuous improvement initiatives.
Stay informed about industry best practices and emerging technologies in quality inspection.