Quality Control Associate (Repairs)

Brilliant Earth•Secaucus, NJ

8d•Onsite

About The Position

Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company.

Requirements

Experience physically working with Jewelry and knowledge of Jewelry production / manufacturing processes.
Computer skills and ability utilize MES/ERP systems
Highly organized with a focus on execution and exceptional attention to detail
Exceptional time management skills and accountability
Ability to adapt quickly in a fast-paced environment
Team player with demonstrated communication skills and ability to work collaboratively.
Interest in socially and environmentally responsible organizations and products
Ability to safely access the workspace, which requires walking up 1 flight of stairs
B1 level English Proficiency (Common European Framework of Reference for Languages)

Responsibilities

Execute quality assurance best practices to ensure products meet Brilliant Earth’s high-quality standards.
Perform finishing and cleaning for fine jewelry products, including rhodium plating, ultra sonic and steaming.
Adhere to guidelines to ensure gemstones and metals are handled properly.
Perform data entry in our ERP/MES systems, ensuring accurate product tracking in the system.
Meet daily processing timelines and quotas.
Communicate and work cross-functionally with other teams, providing updates on status, issues and concerns.
Maintain the workspace in a clean, organized and efficient manner.
Adhere to product security and safety protocol and procedures.