Quality Control Analyst - Hueneme Port Team

Glovis • Port Hueneme, CA

2d • Onsite

About The Position

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. The Quality Control (QC) Analyst is responsible for supporting the organization’s Quality Management System (QMS) by ensuring compliance with ISO 9001 requirements, customer/OEM expectations, and internal quality standards. This role focuses on monitoring operational quality performance, managing documented information, identifying trends, and driving corrective and preventive actions. The QC Analyst collaborates with cross-functional teams to develop procedures, analyze quality data, investigate nonconformances, and implement improvements that enhance product and process quality.

Requirements

• Excellent written and communication skills Required
• Strong interpersonal skills Required
• Ability to work with all levels of management Required
• Ability to deal effectively with a diversity of individuals at all organizational levels Required
• Strong organizational, problem-solving, and analytical skills Required
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Required
• Good judgment with the ability to make timely and sound decisions Required
• Commitment to excellence and high standards Required
• Must be able to speak, read, write, and understand in English Required
• 1 - 2 years of direct experience in Quality Control
• Valid state driver's license Required
• Ability to sit in front of a desk and/or in front of the computer for long periods
• Must operate desktop, computers, laptop, printer, scanners, shredders, etc.
• Constant use of hand/grasping product, writing, and typing
• Occasional lift and carry of 10-25lbs
• Sit for 5+ hours per day
• Stand, walk, drive, bend, stoop, reach over shoulder, kneel, push, pull, squat 1-5 hours per day

Nice To Haves

• Associates Degree Preferred

Responsibilities

• Ensure compliance with QMS processes including: Non conformance management, corrective and preventive action (CAPA), change management, documented information control, competency and training records, and assist with preparation for internal and external ISO audits.
• Develop, review, and maintain Standard Operating Procedures (SOPs), work instructions, and quality forms, ensure all documentation follows document control requirements and revision control, and maintain records and documentation required for ISO compliance.
• Investigate quality issues and document non conformance reports (NCRs). Perform root cause analysis using tools such as: 5 why, fishbone. A3 problem solving Track corrective actions and verify effectiveness.
• Collect and analyze quality data to identify trends, recurring issues, and improvement opportunities. Track quality metrics such as: Defect rates, customer complaints, rework, and OEM reported issues Prepare reports and dashboards to communicate quality performance to leadership.
• Ensure operational processes meet OEM requirements and customer specifications, monitor compliance with customer quality standards and requirements, and support investigations and responses related to customer-reported issues.
• Assist with training employees on quality procedures and QMS requirements, Promote quality awareness and best practices, and training tracking and documentation.
• Support operational quality initiatives by monitoring OEM defect reporting trends and analyzing vehicle inspection, installation, and VPC process quality data to identify improvement opportunities.
• Assist in the preparation and reporting of quality performance metrics and scorecards to support operational decision-making.
• Contribute to the development and delivery of employee training related to quality procedures, ISO 9001 requirements, and quality management system processes.
• Assist in the creation and maintenance of quality training materials and documentation to ensure consistent understanding of quality standards across departments.
• Promote quality awareness and a culture of continuous improvement by collaborating with operational teams, providing guidance on quality procedures, and reinforcing adherence to established quality standards and processes.
• Other duties as assigned

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, 14 Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement
• 401(k) with Generous Matching
• Referral Bonuses
• Auto Allowance
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
• Discretionary Bonuses
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED