Quality Control Analyst/Engineer

CUAnswers • Grand Rapids, MI

3d • $50,000 - $60,000

About The Position

CUAnswers is seeking a Software Quality Assurance Analyst / Engineer to test, troubleshoot, and improve software used by credit unions nationwide. The position combines manual software testing with opportunities to develop and improve automated testing processes, working alongside developers and product teams to help ensure software performs as expected. The role supports software releases and contributes to meaningful projects that improve technology used by credit unions.

CUAnswers operates in a professional office building setting. Some assignments are conducted primarily in the office, while others may involve moderate to extensive travel depending on the job functions and qualifications. CUAnswers states that it will reasonably accommodate qualified employees and applicants with disabilities, subject to undue hardship and the needs of its financial services operations.

Requirements

• Associate degree in IT or equivalent relevant work experience.
• Experience with manual software testing, automated testing, or both.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent attention to detail and communication skills.
• Ability to learn new software, work independently, and collaborate with others.

Nice To Haves

• Experience with automated testing tools such as Katalon Studio or Selenium.
• Experience with scripting languages such as Python, JavaScript, or Groovy.
• Familiarity with software development life cycle (SDLC) processes.
• Familiarity with IBM iSeries systems, banking, credit union operations, or financial services software.

Responsibilities

• Test new software features, updates, and enhancements for quality and reliability.
• Identify, investigate, and document software issues.
• Create and execute manual test cases and help develop automated testing scripts.
• Work with developers and product teams to troubleshoot problems and improve software functionality.
• Analyze test results and recommend improvements to testing processes.
• Support software releases and maintain accurate testing documentation.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree