Quality Compliance Specialist

Voyant Beauty•Countryside, IL

About The Position

The Quality Compliance Specialist ensures products, processes, and procedures comply with applicable cGMP regulations, Quality Manual requirements, and industry best practices. The role supports routine quality operations, provides compliance oversight, and participates in continuous improvement across production and quality systems. The Specialist leads or supports investigations, audits, CAPA processes, and training initiatives to promote quality and regulatory compliance.

Requirements

Bachelor's degree in a scientific or technical discipline, or equivalent experience.
Minimum 3 years of quality assurance or compliance experience in cosmetics, pharmaceutical, or another regulated industry.
Experience with internal audits, complaint investigations, and document control.
High proficiency in cGMP and FDA regulations.
High proficiency in complaint investigation and CAPA.
Medium proficiency in internal auditing.
Medium proficiency in training program administration.
Medium proficiency in Microsoft Office Suite.
High proficiency in written and verbal communication.
Medium proficiency in data analysis and reporting.
Medium proficiency in organization and time management.

Nice To Haves

Experience working in ISO 22716 environments.
Certified Quality Auditor or equivalent certification.

Responsibilities

Maintain and manage the training program, ensuring training records are current and aligned with job functions.
Lead and document investigations for customer complaints and non-conformance events, ensuring effective root cause analysis and CAPA.
Support internal and external audits by providing documentation, audit responses, and post-audit follow-up.
Analyze site performance data, audit findings, and quality metrics to identify trends and recommend corrective actions.
Review and revise quality documentation, including SOPs, work instructions, and compliance reports.
Monitor and ensure compliance with cGMP, FDA regulations, and internal quality standards through audits and inspections.
Deliver quality-related training and support cross-functional training initiatives.
Support implementation of compliance and quality improvement initiatives.
Participate in cross-functional meetings to provide compliance guidance.
Maintain quality documentation in accordance with retention policies.
Provide backup support within the Quality team as needed.
Collaborate with operations, production, and other departments to troubleshoot quality issues.

Benefits

Short-term incentive (bonus) plan eligibility.
Medical/Rx insurance options.
Dental insurance options.
Vision insurance options.
Flexible and health spending accounts (FSA/HSA), as applicable.
Basic and supplemental life and AD&D insurance options.
Basic and supplemental short- and long-term disability insurance.
Supplemental accident, hospital indemnity, and critical illness insurance options.
Identity theft protection.
401(k) retirement savings plan with company match.
Paid vacation.
Paid sick time.
Paid holidays.
Education reimbursement.