Quality Compliance Specialist

Nippon Paint Automotive Americas, Inc. • Cleveland, OH

6d

About The Position

This experienced position supports the Quality Assurance team in meeting customer demands and helping NPAA maintain its leadership in automotive coatings. The specialist performs calibration and Gauge Repeatability and Reproducibility (GR&R) activities; maintains and improves the quality management system across NPAA sites; manages internal and supplier audits and supports customer audits; and leads compliance and quality-improvement projects. The role builds customer, supplier, and interdepartmental relationships and provides quality assurance training to new hires and associate QA specialists.

The specialist helps ensure processes and products comply with IATF 16949 and ISO 9001 requirements at the responsible site. The role includes maintaining audit programs, coordinating audits and corrective actions, supporting supplier and customer audit activities, and managing site compliance projects such as calibration, document control, measurement-system analysis, and assistance with FMEA, APQP, and PPAP. Monthly reporting covers audit findings and corrective actions, audit schedules, and formal audit reports.

Requirements

• College degree in a science-related field.
• At least 2 years of applicable experience.
• Ability to handle paints and chemicals, including isocyanates, using required personal protective equipment.
• Ability and desire to learn and improve.
• Ability to lift 25 pounds.
• Basic computer skills with office, word processing, spreadsheet, and presentation software.
• Basic AI knowledge and skills for improving work efficiency.

Nice To Haves

• Experience with an ISO 9001 quality management system is preferred.
• Advanced computer skills are preferred.
• Lean Six Sigma is desirable.

Responsibilities

• Ensure processes and products at the responsible site comply with IATF 16949 and ISO 9001 quality standards and requirements.
• Upgrade and implement the Quality Management System, draft or revise procedures and SOPs, and train employees in new requirements; assist other departments with SOP updates.
• Maintain and organize NPAA’s internal quality audit program and external audits involving customers, certification bodies, and regulatory bodies.
• Schedule internal audits and registrar audits; schedule, conduct, or manage sample audits; report findings and assist with corrective actions.
• Train internal auditors on NPAA quality systems.
• Manage corrective and preventive action plans.
• Work with Purchasing and other groups to support supplier audits.
• Complete customer self-assessments and audit surveys.
• Assist with customer-requested and special audits at the responsible site, and with other corporate and plant audits when requested.
• Manage compliance projects at the responsible site, including calibration activities and records, document control, and measurement-system analysis evaluations of inspection methods; assist with FMEA, APQP, and PPAP.
• Participate in Quality Improvement Teams as a Quality department representative.
• Provide QA training for new hires and associate QA specialists.
• Submit monthly reports on audit findings and corrective actions, IATF 16949 / ISO 9001 audit schedules, and formal audit reports.
• Perform other related duties as required and assigned.

Benefits

• Monthly hourly attendance bonuses, merit increases, and a mid-year/annual bonus incentive plan.
• Eleven paid holidays per year.
• Paid time off.
• Comprehensive health and welfare plans.
• 401(k) plan with company match.
• Employee recognition programs.
• Tuition reimbursement.
• Employee events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level