Quality Compliance Manager

Makers Pride•Terre Haute, IN

1d•Onsite

About The Position

The Quality Compliance Manager will evaluate, understand, and develop plans to comply with customer requirements. This role involves creating metrics to monitor compliance, facilitating customer and 3rd party audits, and managing audit-related CAPA to closure. The manager will serve as a technical liaison for the facility/procurement on supplier-related defects and improvement opportunities, and partner with procurement to develop a supplier rating and corrective/preventative process. Additionally, this role will collaborate with Quality Systems on supplier approval, incoming ingredient requirements, and ingredient hazard analysis. The manager will be the primary quality resource for sanitary design & change control activities, facilitate internal auditing processes, and maintain/perform training on departmental policies and procedures. This position ensures all HACCP and Food Safety Plans are up to date, verified, and validated, and supports the Quality Manager and commercialization teams in integrating customer and compliance requirements into internal specifications. The role also involves supporting the Quality Assurance department as needed and serving as a backup for the Quality Manager.

Requirements

4-year College or university program certification in food safety, microbiology, biology or experimental scientist related background. Or two or more years’ related experience and/or training.
Minimum 2 years’ experience in product compliance and/or commercialization in the food industry, product development or similar discipline, in a related manufacturing environment.
Familiar with state and federal food processing regulations.
Must be accurate and detail oriented.
Excel (conditional formatting, formulas, drop downs, trend charting, pivot tables, etc.)
Ability to work with minimal supervision and at times independently.
Knowledge of Ingredient hazards in accordance with FSMA Intentional Adulteration Risk Assessments
Food Defense Knowledge and experience with SAP preferred
Advanced computer skills and a knowledge of project management tools
Maintain harmonious working relations with employees from all departments.
Maintain harmonious working relations with management from all levels.
Communicate effectively with all employees and management.
Comfortable with leading difficult decisions.
Flexible, agile, creative, able to lead by example and be ready to be part of a multidisciplinary department team.
Communicate effectively both verbally and in writing.
Manage multiple projects/ trackers at one time
Ensure collaborative relationships with industry, trade, other associations, regulatory agencies and Maker’s Pride staff.
Lead “best in class” behaviors with focus on safety, quality, and policy focus
Proficiency in MS Office Suite and large ERP systems, SAP preferred
Problem solving: Create hypothesis for a challenge, elaborate on test plans, analyze and interpret results, critical thinking.
RCA-CAPA Tools (5-Why, Fishbone, etc.)
Ability to work in a light to high noise environment
Communicate in English to give acknowledgement
Handle daily employee issues
Reaching with hands and arms throughout shift.
Ability to use hands and fingers.
Ability to see, hear and talk.
Employee frequently required to sit.
Occasionally required to walk, climb and/or balance.
Ability to lift and carry up to 20 lbs.
Walk up to 400 yards to work and break areas.

Nice To Haves

SQF or ISO certification a plus.
2 or more years of supervisory leadership experience is preferred.
ISO, ASQ and/or SQF/BRC certification preferred.
HACCP and PCQI Certifications are ideal.

Responsibilities

Evaluate, understand, and develop plans to comply with customer requirements.
Create metrics to monitor compliance to customer and agency requirements.
Facilitate all customer and 3rd party audits.
Manage audit related CAPA (Corrective Action Preventive Action) to closure.
Serve as technical liaison/leader for the facility/procurement on supplier related defects and improvement opportunities.
Develop a supplier rating, corrective/preventative process to improve supplier quality with procurement.
Partner with Quality Systems on supplier approval, incoming ingredient requirements, and ingredient hazard analysis.
Act as primary quality resource and coordinator on sanitary design & change control activities.
Facilitate all internal auditing processes & maintain/perform training on departmental-specific policies, procedures and programs.
Manage compliance schedules with all departments.
Ensure all HACCP and Food Safety Plans are up to date, verified, and validated.
Support Quality Manager and commercialization teams in integrating customer and compliance requirements into internal specifications.
Support Quality Assurance department as necessary, in other areas.
Serve as a backup for the Quality Manager if needed during his/her absence.