Quality Compliance and Solution Efficiency Specialist

Eclipse Automation • Cambridge, ON

3d • Onsite

About The Position

The Compliance and Equipment Efficiency Specialist is a central role in aligning customer requirements and operational processes. Their key role will be supporting the quotation phase of customer proposals, delivering Overall Equipment Efficiency (OEE), and cycle-time calculations that meet customer deliverables. In addition, they will bridge technical requirements and shop-floor realities using data-driven methods. The Compliance and Equipment Efficiency Specialist will promote cross-functional collaboration, effective change leadership, and continuous improvement efforts to drive measurable efficiency and quality gains across the organization.

Requirements

• Successfully completed either a University Degree or College Diploma in applied science, engineering field or related experience.
• Minimum of 10 years’ experience in quality assurance.
• Experience in quality management systems and auditing processes.
• Exceptional written and oral communication skills.
• Ability to gather and analyze data.
• High attention to detail.

Nice To Haves

• Automation industry experiences an asset.
• Experience working in GAMP and N299 fields an asset.

Responsibilities

• Collaborate with applications engineering to imbed and validate customer quality requirements into proposals, ensuring specifications, acceptance criteria, and compliance obligations are clearly documented and actionable.
• Develop OEE and Cycle time requirements for Customer Proposals through studies, analysis tools and simulations thereby reducing risk and validating the outcome.
• Participate in customer RFQ review meetings, either on-site at the customer or in-house with primary stakeholders both internally and externally.
• Technical follow-up and support during engineering, procurement & construction.
• Identify technical risks and their impact on the project & mitigate their effects.
• Partner with Project Managers and Department Managers to translate proposal-level requirements into executable plans during project kick-offs, ensuring technical acceptance criteria is understood.
• Lead change management initiatives to ensure adoption of new processes, tools, and standards; design communication plans, training materials, and feedback loops to sustain behavioral and operational change.
• Champion continuous improvement by applying Lean, Six Sigma, and related methodologies to identify and eliminate nonvalue-added activities.
• Monitor and report on key quality and efficiency metrics, using data to prioritize improvement opportunities, quantify cost savings, and track year-over-year performance gains.
• Recognize problems, initiate action, assist in problem solving and evaluate results.
• Maintaining Quality Control Systems, including establishing procedures, documentation, and stress-testing internal processes to ensure Eclipse consistently meets the required standards.
• Investigating process related quality issues, determining the underlying causes, and implementing corrective or preventive actions to prevent recurrence leveraging the NCR and CAR processes.
• Perform internal audits to ensure compliance with the Eclipse Quality Management System as well as participate in post project reviews in order to refine and enhance our procedures.
• Assist with Registrar and Customer audits to ensure continued certifications and approvals.
• Ensure compliance with national and international standards and legislation including ISO 9001, CSA N299, GAMP, TSSA, NQA-1 and others as applicable.
• Promote positive relations between departments and with partners, customers, vendors, and distributors.
• Recommend and administer policies and procedures to support continuous improvement initiatives.
• Work requires professional written and verbal communication and interpersonal skills.
• Ability to work in a team environment and actively participate in group meetings safely.
• Maintain good corporate citizen role in support of the Eclipse corporate Vision.
• Ensure that all business activities are performed with the highest ethical standards and in compliance with the Eclipse Automation Inc. Conduct Code.
• Foster the development of a culture reflective of the core values of the business.

Benefits

• RRSP
• health/dental/vision package
• reimbursement for tuition and professional dues
• paid vacation
• personal days
• sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree
• Number of Employees: 251-500 employees