Quality Business System Director

Dupont•Midland, MI
•$168,000 - $264,000

About The Position

DuPont is seeking a Quality Business Systems Director to define and scale its global manufacturing quality strategy. Reporting to the Vice President, Enterprise Excellence, this leader will partner with Business Quality Leaders, Business Operational Excellence Directors, Integrated Operations Leaders, and functional partners to improve quality performance, reduce cost of poor quality, and strengthen enterprise-wide capability. The Director will lead a small global team responsible for developing and deploying quality standards, tools, playbooks, metrics, and capability-building programs across DuPont. The role connects strategy to execution, influences across a matrixed organization, and builds a culture of continuous improvement, accountability, and customer focus. It will help improve quality, reliability, delivery, productivity, and cost across the enterprise, while strengthening customer confidence and operational performance. The preferred locations are Wilmington, Delaware; Midland, Michigan; and Minneapolis, Minnesota, with DuPont’s Wilmington headquarters highly preferred. The role requires approximately 50% global travel to manufacturing sites and business locations. The annual pay range is $168,000 to $264,000. DuPont offers a comprehensive pay and benefits package; further details are available through its Compensation and Benefits page.

Requirements

  • At least 15 years of experience in manufacturing, quality, supply chain, operations, or operational excellence, including significant exposure to plant operations.
  • Demonstrated success leading enterprise- or business-level quality, manufacturing, or operational excellence transformation.
  • Experience partnering with business quality, operations, and functional leaders to improve customer service, reliability, and operational performance.
  • Ability to influence across a global, matrixed organization and lead through others without relying solely on direct authority.
  • Experience leading and developing high-performing technical or subject matter expert teams.
  • Deep expertise in quality management systems, Lean manufacturing, continuous improvement, Kaizen, structured problem solving, and operational excellence methodologies.
  • Experience deploying business systems such as the DuPont Business System, Danaher Business System, Toyota Production System, Honeywell Operating System, or similar frameworks.
  • Strong track record of using data, performance metrics, and operational insights to identify losses, prioritize action, and sustain results.
  • Strategic thinking and sound, timely decision-making informed by data, customer insights, business priorities, and diverse perspectives.
  • Ability to translate strategy into clear priorities, build accountability, simplify work, and remove barriers to execution.
  • Collaborative leadership and relationship-building across business, site, and functional teams in a global, matrixed environment.
  • Ability to coach others, develop talent, and strengthen routines that sustain continuous improvement.
  • Inclusive, trusted communication and leadership that encourages teams to speak up and connects work to customer and business impact.
  • Ability to travel approximately 50% globally to manufacturing sites and business locations.

Nice To Haves

  • Lean Six Sigma Black Belt or equivalent certification.
  • Preferred location in Wilmington, Delaware (DuPont Corporate Headquarters highly preferred), Midland, Michigan, or Minneapolis, Minnesota.

Responsibilities

  • Define and deploy DuPont’s global manufacturing quality excellence strategy across businesses and manufacturing sites.
  • Partner with business quality, operational excellence, integrated operations, manufacturing, engineering, digital, automation, and IT leaders to improve end-to-end SQDIP performance.
  • Develop and continuously improve global quality standards, toolkits, playbooks, training, and communities of practice.
  • Leverage and integrate artificial intelligence to develop or improve quality management approaches and techniques.
  • Advise business and site leaders by facilitating Kaizen events, problem-solving workshops, and transformation initiatives.
  • Establish quality performance metrics, analytics, and single sources of truth to support data-driven decisions from the plant floor to senior leadership.
  • Integrate quality excellence practices into the DuPont Business System.
  • Build organizational capability and foster continuous improvement, accountability, and customer-focused execution.
  • Lead and develop a small global team.
  • Coach and develop quality leaders and practitioners through training and communities of practice.

Benefits

  • Comprehensive pay and benefits package.
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