Quality Auditor - Group Leader

Silgan Dispensing Systems•North Smithfield, RI

About The Position

The Quality Auditor Lead coordinates quality auditing activities across all shifts to help ensure compliance with company, customer, and regulatory requirements. The role provides day-to-day guidance to Quality Auditors and production personnel, supports quality initiatives, maintains documentation, and serves as a liaison between Production and Quality to promote consistent execution of quality standards. The position supports audit coordination, quality activities, training assistance, and the Quality Manager and overall Quality Management System. It works in both office and manufacturing environments and may involve standing, walking, inspecting products, reviewing documentation, and interacting with production personnel throughout the facility. Other job-related duties may be assigned by the Quality Manager or supervisor.

Requirements

At least 3 years of experience in quality assurance, quality auditing, manufacturing, food production, or a related environment.
Plastic injection molding background is required.
Working knowledge of quality systems, inspection techniques, documentation requirements, and continuous improvement principles.
Strong interpersonal and communication skills.
Ability to provide guidance and training to team members.
Strong organizational skills and attention to detail.
Ability to collect, review, and maintain quality data and documentation.
Working knowledge of inspection equipment and quality auditing techniques.
Ability to manage multiple priorities in a fast-paced manufacturing environment.
Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
Ability to work independently and collaboratively with cross-functional teams.

Nice To Haves

Lead or supervisory experience.
Experience leading projects, training personnel, or coordinating work activities.
Experience with GMP, GFSI, quality reporting, and document control.
Working knowledge of ISO 9001, ISO 14001, Good Manufacturing Practices (GMP), and Global Food Safety Initiative (GFSI) requirements.

Responsibilities

Assist with training Quality and Production personnel on established quality procedures, inspection techniques, and documentation requirements.
Ensure effective daily communication between shifts about quality concerns and ongoing activities.
Monitor and verify completion of daily quality activities across all shifts.
Participate in Material Review Board (MRB) activities and provide quality data and inspection findings as requested.
Support investigations of nonconforming materials and assist with corrective action activities as directed by the Quality Manager.
Follow established inspection and testing procedures and recommend improvements when opportunities are identified.
Create and issue Certificates of Conformity (CoC) and Certificates of Analysis (CoA), ensuring information is accurate and complete.
Collect, compile, and maintain quality data and records for review by Quality Management.
Provide day-to-day guidance and support to Quality Auditors and production personnel regarding quality requirements and inspection activities.
Assist with internal audits, compliance activities, and continuous improvement initiatives.
Ensure quality records, inspection reports, and documentation are completed accurately and maintained according to company procedures.
Maintain a neat, clean, safe, and organized work environment in accordance with company policies and safety requirements.
Perform additional duties and responsibilities as assigned by the Quality Manager.