Quality Audit Organizer

CoverMyMedsColumbus, OH
15h

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Sr. Associate Quality Specialist plays a key role in the preparation for and facilitation of external audits of CoverMyMeds (CMM). This position is critical to ensuring external audits are conducted efficiently, meet client and regulatory requirements, and protect CMM’s business interests. The ideal candidate is highly organized, detail-oriented, and collaborative, with the ability to adapt in a fast-paced, regulated environment while maintaining high quality standards.

Requirements

  • University degree or college diploma (or equivalent experience).
  • Minimum of 2 years of experience in Quality Assurance within healthcare, pharmaceutical, patient support programs, or other regulated environments.
  • Experience working with document management systems and/or learning management systems in a regulated industry.
  • Ability to read, interpret, and apply procedures, SOPs, and regulatory requirements.
  • Excellent written and verbal communication skills in English.
  • Strong proficiency in Microsoft Office applications, particularly Excel and Word.
  • Exceptional organizational skills with strong attention to detail.
  • Demonstrated ability to manage multiple priorities, meet deadlines, and work effectively in a dynamic environment.
  • Team-oriented mindset with the ability to work independently when needed.

Nice To Haves

  • Experience with quality management software systems is a plus.

Responsibilities

  • Partner with Quality Specialists and internal stakeholders to prepare for and facilitate external audits.
  • Coordinate external audit preparation activities and sessions, including scheduling and logistics.
  • Track, collect, prepare, and provide documentation and materials requested by external auditors.
  • Maintain accurate and complete external audit records and documentation.
  • Respond to non-audit client requests for quality-related information.
  • Support the development, maintenance, and updates of audit-related procedures and documentation.
  • Perform additional duties as assigned to support Quality Management objectives.
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