Quality Audit Manager

Haag, a Salas O'Brien Company•, CA

3d•$150,000 - $195,000•Remote

About The Position

The Quality Audit Manager leads the Impact Cx Quality Audit Program and supports the Quality Management System by auditing commissioning deliverables, identifying trends and risks, driving corrective actions, and partnering across the business to improve consistency, compliance, and project delivery quality.

Requirements

Strong understanding of commissioning, QA/QC, project delivery, project lifecycle, and document control requirements.
Knowledge of data center commissioning, building systems commissioning, quality assurance practices, and quality management systems preferred.
Familiarity with continuous improvement methodologies and quality documentation standards.
Strong understanding of ISO 9001 principles, quality management requirements, and internal/external audit practices.
Ability to develop, interpret, and improve policies, procedures, standards, and work instructions.
Exceptional attention to detail, organization, auditing, investigative, and problem-solving skills.
Ability to identify trends, root causes, process failures, risks, and improvement opportunities in large volumes of technical documentation.
Excellent written, verbal, facilitation, and presentation skills.
Ability to influence without direct authority and communicate quality expectations clearly across all organizational levels.
Demonstrated ability to collaborate effectively with cross-functional teams.
Accountability, integrity, professional judgment, strategic thinking, adaptability, collaboration, relationship building, client focus, and continuous improvement mindset.
Bachelor’s degree in Engineering, Construction Management, Quality Management, Business, or related field, or equivalent education and experience.
Minimum 7 years of experience in quality, commissioning, project management, construction, operations, or a related field.
Minimum 3 years leading quality initiatives, audits, process improvement efforts, or quality programs.
Strong knowledge of commissioning processes, project documentation requirements, and cross-functional stakeholder engagement.

Nice To Haves

ISO 9001 Internal Auditor/Lead Auditor, ASQ Quality Auditor, Quality Engineer, or related certification.
Experience in mission critical or data center environments and implementing or managing a formal Quality Management System.
Experience developing KPIs, dashboards, and quality reporting programs.

Responsibilities

Develop, maintain, and continuously improve the Impact Cx Quality Audit Program, including audit schedules, methodologies, scoring criteria, and reporting requirements.
Audit commissioning deliverables, QA/QC reports, test documentation, issue logs, plans, reports, closeout packages, and supporting project documentation.
Track audit findings, trends, recurring issues, corrective actions, and compliance with procedures, templates, standards, and work instructions.
Provide quality metrics, trend reports, and recommendations to leadership.
Verify project teams meet contractual requirements, company standards, client expectations, and document control requirements.
Assess completeness, consistency, traceability, accuracy, and readiness of deliverables prior to issuance when required.
Identify opportunities to improve deliverable quality, consistency, efficiency, and reliability.
Support implementation, maintenance, and improvement of the Impact Cx Quality Management System, including policies, procedures, work instructions, forms, templates, and quality documentation.
Facilitate corrective actions, preventive actions, root cause analysis, lessons learned, and process improvement efforts.
Monitor effectiveness of improvements and support organizational quality objectives.
Promote ISO 9001 principles, quality management best practices, internal/external audits, management reviews, and certification efforts.
Help departments understand quality requirements, identify process risks, and implement compliant, efficient processes.
Lead continuous improvement initiatives that strengthen consistency, quality, and operational performance.
Partner with Operations, Quality, Project Management, Finance, Business Development, Human Resources, and Executive Leadership to address audit findings, process gaps, and improvement opportunities.
Build strong cross-functional relationships and support adoption of quality initiatives, standards, and best practices.
Serve as a trusted advisor on quality, compliance, and process improvement matters.
Develop and deliver training on quality processes, audit requirements, documentation standards, and QMS procedures.
Coach project teams on quality expectations, process compliance, accountability, and continuous improvement.
Develop dashboards, scorecards, metrics, and trend analyses to monitor quality indicators and organizational risks.
Present audit results and strategic recommendations to management and executive leadership.