Quality Assurance Tester II

Palco • Bentonville, AR

4d • Remote

About The Position

Palco is seeking a Quality Assurance Tester II to join our growing team. This is a remote, work-from-home position. The QA Tester II plays a key role in ensuring software releases meet business and technical specifications, are free of defects, and are ready for production deployment. This role requires strong analytical skills, a deep understanding of QA methodologies, and the ability to lead testing efforts across multiple projects. The QA Tester II is a subject matter expert in assigned areas and contributes to process improvement and mentoring junior testers.

Requirements

• Associate’s or Bachelor’s degree in an IT-related discipline, or equivalent work experience.
• 5+ years of experience in software QA testing, preferably in healthcare or financial services.
• Experience working within Agile frameworks and collaborating with cross-functional teams.
• Hands-on experience with front-end test automation tools and frameworks; Playwright preferred.
• Hands-on experience with back-end (API and database) testing, including load testing tools; JMeter preferred.
• Hands-on experience testing mobile applications using tools such as LambdaTest.
• Proficiency in SQL and working with relational databases.
• Strong written and verbal communication skills.
• Strong critical thinking skills, including the ability to analyze data, interpret requirements, draw logical conclusions, and develop effective solutions to complex problems.

Responsibilities

• Design and execute comprehensive test plans and test cases for new features and system enhancements.
• Lead regression testing efforts to ensure stability across releases.
• Collaborate with developers, product managers, and business analysts to clarify requirements and resolve design issues.
• Document and manage detailed defect reports, including reproduction steps and severity assessments.
• Participate in Agile ceremonies and contribute to sprint planning and retrospectives.
• Maintain and enhance automated UI and API test suites.
• Analyze test results and provide actionable feedback to development teams.
• Contribute to the development and documentation of QA processes and standards.
• Mentor junior QA testers and support their professional development.

Benefits

• Generous Paid time off.
• Annual bonus potential.
• Retirement Savings
• Career Growth Opportunities
• Paid Training
• Employer shared Health Insurance cost
• Employer paid Disability Insurance
• Employer paid Life and AD&D Insurance
• Vision Insurance
• Cancer Insurance
• Voluntary Life Insurance
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree