Quality Assurance Technician

Boar's Head Brand•New York, NY

8d•$20 - $29•Hybrid

About The Position

Frank Brunckhorst Co., LLC is seeking a Quality Assurance Technician to monitor their Distribution Center for regulatory and customer compliance. This role involves providing guidance on quality concerns, following up on inventory and customer-related quality issues, and completing special projects. The technician will analyze product returns and inventory to identify quality trends and ensure adherence to quality standards.

Requirements

High School Diploma or GED Diploma.
At least Three (3) to Five (5) years of progressive work experience.
Fluency in the English language.
Excellent oral/written skills at a technical and general level.
Ability to effectively communicate with all levels within both a manufacturing and corporate environment.
Proficiency in Microsoft Office Programs.
General math skills.
Ability to read and analyze process charts, graphs, and logs.
Understanding of statistical analysis.
Sharpened analytical, logical, and problem-solving skills.
Driver's License.
Must be Serve Safe Certified or able to attend a course and successfully pass certification exam.
Must be Certified by NYC Health Dept. for Food Handling or able to attend and successfully complete a training course.
Ability to lift overhead up to 30 pounds.
Ability to stand and/or walk for extended periods of time.
Ability to work in both warm and cold environments.
Ability to work in a fast-paced warehouse environment and be capable of withstanding loud noises, fast-moving machinery, etc.

Nice To Haves

Additional specialized training in a food environment product quality.
Bilingual.
Preferably HACCP trained or be able to attend a training course and successfully complete a training course.
Preferably Certified as a QA Technician or able to successfully complete a course by certifying body (i.e., ASQ, etc.).

Responsibilities

Conduct daily walkthroughs of the distribution center and communicate potential food safety/food quality and sanitation issues to the QA Manager and Department Managers.
Prepare the Executive Kitchen for all Product Sensory Evaluations.
Ensure correct products are ordered/picked for Product Slicing in NY & SAR; coordinate weekly shipping of product to SAR.
Conduct daily Purveyor Truck Audits and communicate non-conformances to Operations Management/QA Manager.
Monitor product concerns reported and perform AQL, local concerns reported, upload records, etc.
Perform daily audits on the receiving process, including completion of receiving records, product and trailer conditions, product temperature, and barcode scanability.
Verify facility records, such as Cooler records and Scale Verification records, are accurately completed and up to date.
Coordinate the communication process for product holds and releases.
Perform sanitation inspections of warehouse and deli areas for cleanliness.
Prepare reports on inspection findings and incidents.
Collect, evaluate, and ship samples to outside labs for product analysis.
Communicate with Distribution Centers/Plants on Quality and Customer issues.
Review and process Purveyor credits and communicate trends as necessary to the QA Manager.
Complete any additional assigned duties requested by department management.
Assist with training personnel in correct safety and cleaning methods in the deli.
Assist with training personnel in the visual inspection of BH Products.
Perform effective organoleptic evaluations, including visual (acuity and color differentiation), olfactory, gustatory, tactile, and auditory ability.