Quality Assurance Technician

CGI•Colorado Springs, MD

11d•Onsite

About The Position

CGI Federal is seeking a Quality Assurance Technician to support the verification, inspection, and quality control processes required to ensure that systems, components, and products meet established technical, regulatory, and program standards for a Next Generation Command and Control (NGC2) program for the US Army. This role performs inspections, coordinates testing activities, investigates failures, and provides critical quality data that supports both engineering and compliance requirements. The Quality Assurance Technician works closely with test engineers, production teams, and other technical functions to ensure quality issues are identified early, resolved effectively, and prevented from recurring. This role is essential for maintaining system reliability and mission readiness throughout the NGC2 modernization effort. This position is located in Colorado Springs, CO.

Requirements

AA/AS degree from an accredited college OR Graduation from a 2 year technical school with certification in a relevant field
5+ years of progressive experience in quality assurance or quality control within a Defense environment
Experience performing inspections, overseeing testing, and supporting quality assurance processes
Ability to read and interpret engineering drawings, technical specifications, and test standards
Knowledge of QA/QC processes, inspection methods, standards, and documentation practices
Familiarity with failure analysis, non conformance reporting, and corrective action processes
Understanding of standard test methods and regulatory compliance requirements
Strong attention to detail and accuracy in inspection documentation
Ability to collaborate across multiple technical teams and departments
Effective communication skills, both written and verbal
Ability to identify issues early and support timely resolution

Nice To Haves

Experience supporting quality processes for electronics, mechanical assemblies, or integrated systems
Familiarity with ISO, AS9100, or similar quality management standards
Experience with QA software tools or digital inspection systems
ASQ certifications (CQI, CQA, CQE)
IPC inspection certifications (if electronics related)
Ability to support audits, readiness reviews, or compliance assessments
Experience with root cause analysis tools (5 Whys, Fishbone, Pareto)
Knowledge of statistical process control (SPC) or quality metrics

Responsibilities

Perform visual inspections of finished products and components
Verify conformance to specifications, standards, and documented requirements
Document inspection results and ensure traceability of quality data
Identify and diagnose equipment or product defects
Assist in determining root causes of out of specification (OOS) conditions
Recommend corrective and preventive actions (CAPA)
Serve as a liaison between quality control and other departments including engineering, test, and production
Coordinate quality related activities and testing with Test Engineers
Communicate findings and discrepancies to responsible technical teams
Monitor testing procedures to ensure compliance with item specifications, standard test methods, and protocols
Support test setup, execution, and documentation in collaboration with Test Engineers
Review test results for accuracy and completeness
Supply quality control data needed for audits, certifications, and regulatory requirements
Maintain detailed records of inspections, testing activities, and equipment evaluations
Ensure all documentation meets quality assurance standards and program requirements
Participate in failure investigations and discrepancy reviews
Support development of corrective action plans and process improvements
Track and verify effectiveness of implemented corrective actions
Support safety and cleanliness of quality assurance work areas
Comply with organizational safety, quality, and environmental practices