Quality Assurance Technician (On-Site)

Neumo Holdings LLC•Fort Wayne, IN

1d•Onsite

About The Position

The QA Analyst is responsible for ensuring the quality, accuracy, and functionality of software releases and deployments through thorough testing, documentation, and communication with project teams. This role supports continuous improvement by maintaining organized tracking systems and ensuring that all assigned work items are completed efficiently and to standard.

Requirements

High School or GED
Ability to follow documented test cases, procedures, and work instructions
Strong attention to detail when executing tests and documenting results
Clear written communication skills for documenting defects and test findings
Basic proficiency using Windows 10 or Windows 11
Comfortable using web-based and Windows-based business applications
Basic proficiency in Microsoft Word and Microsoft Excel

Nice To Haves

Experience troubleshooting devices — peripherals, printers, scanners, credit card readers, and connectivity issues — is a major plus.
Familiarity with API testing tools (e.g., Postman)
Familiarity with browser development tools (e.g., Chrome or Edge DevTools)
Exposure to automated testing tools (e.g., Selenium or Playwright), including the ability to write and maintain automated tests
Exposure to performance, load, or stress testing tools (e.g., JMeter), including the ability to write and maintain those tests
Familiarity with basic programming or scripting concepts (e.g., C#)

Responsibilities

Review the Release and Deployment Tracking Sheet to identify work that needs to be completed.
Check emails daily to verify that all releases and deployments are up to date and accurately reflected on the tracking sheet.
Select the top-priority item from the tracking list and begin testing.
Participate in the daily standup meeting to provide updates on planned workload and current progress.
Run an Jira query to ensure there are no tickets in your queue that require updates or action.
Complete and submit the Replicon timesheet for the week to ensure accurate reporting of work hours and activities.
Maintain accurate and up-to-date documentation for QA processes, test cases, and results.
Update and refine testing procedures as tools, systems, and project requirements evolve.
Support new QA team members with onboarding, process overviews, and tool navigation.
Perform other duties as assigned.