Quality Assurance Technician

QUALITY DATA SYSTEMS INC•Charlotte, NC

13d•$20 - $22•Onsite

About The Position

A Quality Control Specialist is the person who makes sure that the equipment we sell is properly configured and tested before it is delivered to a customer’s location. Their goal is to have every piece of equipment ready to go live once it is physically installed.

Requirements

Must be self-motivated and well organized.
Ability to adapt to a changing environment.
Ability to be punctual and follow a prescribed schedule each week.
Ability to pivot, if necessary, to meet customer demands.
Ability to maintain technical competencies of product lines that are supported in the industry.
Ability to work independently in a detail and deadline sensitive environment.
Ability to troubleshoot and diagnose mechanical errors.
Ability to maintain a valid driver’s license and current automobile insurance.
Ability to effectively communicate with clients and teammates through Microsoft Outlook and other various communication platforms used by QDS. (MS-Teams, E-Auto, SmartSheets, Excell, and Calendar)
Ability to read, interpret and follow diagrams and manuals.
Ability to work extended hours as needed to meet customers’ demands.
Ability to Operate a Hand Tuck, Motorized Pallet Jack, and Forklift.
Ability to Drive a Box Truck or Truck and Trailer

Nice To Haves

High school diploma or equivalent

Responsibilities

Create and work from a schedule that covers a 90-day timeframe.
Work with Project Management and Professional Services to fill schedule based on often changing customer timelines and needs.
Be able to follow the QC process and document completion of all phases.
Loading, unloading, and moving equipment inside the warehouse using various manual and motorized equipment.
Transporting and setting equipment at customer sites.
Transporting parts and materials to technicians.
Communicate effectively with external customers and all departments inside of QDS.
Load and configure software packages on equipment.
Add customer branding and marketing including installing vinyl wraps.
Perform detailed quality assurance checks of the equipment to ensure functionality and that all additional components ordered have been added and tested and are 100% ready to go live on installation day.
Test and troubleshoot all Hardware before equipment ships out.
Works closely with the implementation and service teams to ensure a positive customer experience, and to help improve and refine the QC Process.
Help maintain Cencon Lock system and program new locks and keys.
Prepare equipment for local pickups and/or shipment.