Quality Assurance Technician
About The Position
We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. The Quality Assurance Technician provides technical quality support to manufacturing operations to ensure compliance with established quality standards and production requirements. The Quality Assurance Technician will be the primary contributor to daily quality assurance activities and will provide support for quality improvement projects including root cause analysis, development of inspection plans and work instructions, selecting sampling plan applications, performing audits, analyzing quality data, and applying fundamental continual improvement activities. This position reports to Quality Manager, Josam. This role is based out of Michigan City, IN at the Josam facility.
Requirements
- High school diploma or equivalent.
- 3+ years of quality experience
- Ability to read and interpret technical drawings
- Understanding of inspection techniques and ability to use a variety of precision measuring tools, including micrometers, calipers, height gages, etc.
- Computer proficiency with Microsoft Office (Word, Excel, Outlook, Explorer).
- Excellent interpersonal skills and written communication skills are required.
- Excellent organizational and time management skills are required.
- Must be detail oriented and a self-starter, able to work with minimal supervision.
Nice To Haves
- A.S. Degree – Manufacturing, Engineering, or technical discipline
- ASQ Certifications (CQA, CQI, CQT)
- Manufacturing or machine shop experience
Responsibilities
- Conduct routine quality inspections throughout the production or manufacturing process including incoming materials, in-process and final inspections
- Make decisions using detailed Acceptance Criteria and Product Specifications regarding quality of materials
- Perform quality audits throughout the manufacturing process
- Set up and perform tests on materials, parts, or products to measure performance, life, or material characteristics
- Develop and maintain inspection plans, control plans, and work instructions
- Maintain documentation of all inspections and tests
- Assist with problem resolution throughout Josam manufacturing processes
- Suggest improvements to Josam processes and inspection methods
- Support quality improvement efforts by participating in Corrective Action projects
- Support Quality Department on the revision and preparation of internal and external Product Part Approval Process (PPAP) and First Article Inspection (FAI)
- Support continuous improvement and new product/process development projects
- Support the Returned Material Authorization Process as required
Benefits
- Competitive compensation based on your skills, qualifications and experience
- Comprehensive medical and dental coverage, retirement benefits
- Family building benefits, including paid maternity/paternity leave
- 10 paid holidays and Paid Time Off
- Continued professional development opportunities and educational reimbursement
- Additional perks such as fitness reimbursements and employee discount programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
