RxO - Quality Assurance Tech 2 - Breakage Analyst (1st Shift)

EssilorLuxottica Group•Saint Cloud, MN

6d•$22 - $32

About The Position

The Quality Assurance Technician II performs daily product- and process-quality functions, including process audits, AR testing, data collection, and analysis. The role uses collected data to support continuous improvements in product and process quality. It focuses on analyzing manufacturing and inbound-inspection frame product alerts, resolving production issues, supporting customer service with quality concerns, and reducing breakage across the network through root-cause analysis and improvements to the Lab Management System database.

Requirements

High school diploma or equivalent.
At least 2 years of experience in optical manufacturing with product and process knowledge.
Good oral and written communication skills.
Sound optical knowledge.
Proficiency in Microsoft Office.
Strong knowledge and understanding of process control, including trend analysis.
Knowledge and understanding of Lean Manufacturing principles and concepts.

Nice To Haves

Some college coursework.
ABO Certification.
Experience in process/product improvement initiatives.

Responsibilities

Perform trend analysis for manufacturing and inbound inspection frame product alerts.
Research and resolve in-process production issues, involving lab QA support for further testing when needed.
Collect, summarize, and report data.
Assist Customer Service with quality issues as needed.
Assist with frame fit and lens manufacturability issues.
Perform lens validations and lens verifications for new lens styles.
Perform AR testing as required.
Use root-cause analysis to solve issues, collect data, and prioritize data delivery.
Identify improvement opportunities and adjust the Lab Management System database as needed to reduce breakage across the network.
Create and implement product audits.
Serve as a key resource for inbound inspection activities.
Monitor lens bevel angles for edger wheel wear.
Lead process improvement teams as needed.
Perform process and quality audits.