Quality Assurance Tech (C Shift - 12 hr Nights)

Shurtape Technologies•Hickory, NC

1d•Onsite

About The Position

The Quality Assurance Technician ensures the overall quality of raw materials, work in process, and finished products. The role supports manufacturing by reporting test results and participating in root cause analyses. The technician tests and reports results for new, existing, and competitive products and may interact with Research and Development, Technical, Manufacturing, Sales, Marketing, Strategic Sourcing, Customer Logistics, Consumer Relations, and suppliers. The position is based at Highland Tape in Hickory, North Carolina, on C shift, working 12-hour night shifts. It is a full-time role in a fast-paced manufacturing environment with time-sensitive duties and strict deadlines. Employees work in organized shifts in a collaborative environment focused on safety, efficiency, teamwork, and continuous improvement. The role requires completing quality inspections and tests, documenting and communicating results, maintaining quality records and samples, and supporting audits, corrective actions, process improvements, and product development. Physical demands include extended computer use, prolonged standing, and occasional lifting of 25–50 pounds.

Requirements

High school diploma/GED or equivalent experience.
Basic math capabilities.
Ability to read gauges, meters, and measurement scales in English and metric units.
Working knowledge of SAP, Manhattan (Avon), and Microsoft Office.
Excellent communication skills.
Excellent attendance record.
Ability to work independently, be self-motivated, and work as part of a team.
Organized and detail-oriented.
Ability to work on a laptop or PC workstation for extended periods.
Ability to stand continuously for long periods; occasional sitting, walking, and talking on the phone.
Ability to occasionally position and lift weights of 25–50 pounds.
Ability to manage multiple projects, recognize and communicate pertinent details, and support multiple internal departments in a fast-paced environment.

Responsibilities

Promote a positive culture through clear and respectful communication, teamwork, and respectful treatment of personnel.
Read and address email messages, attend and participate in meetings, and provide effective pass-downs at shift changes.
Collect raw material and finished tape samples.
Receive, review, file, and maintain raw material Certificates of Analysis and Certificates of Compliance.
Perform incoming inspections, work-in-process testing, and finished-product testing to ensure compliance with specifications and audit plans.
Accurately record test results on the proper forms and computer systems.
Perform assigned quality audits, including first-piece checks, first-article inspections, and in-process audits.
Monitor shelf lives and take action to disposition expired product.
Control nonconforming material in SAP, Manhattan, and the physical tagging system, and report it to management and shift supervision.
Properly label and store retain samples.
Submit daily summary reports to plant leadership and relevant quality and operations personnel.
Follow housekeeping and EHS policies, properly dispose of trash and hazardous waste, and complete assigned EHS training modules in the LMS system.
Recommend changes to procedures and equipment to improve productivity and accuracy.
Evaluate samples submitted in connection with PSRs or complaints, as instructed by management.
Update reports to support effective and efficient trending.
Assist with testing process improvements and plant-level new product development.
Assist with specification updates and improvements for raw materials, work in process, and finished products.
Support R&D by testing and quarantining trial materials.
Assist with corrective action implementations.
Perform other duties as assigned by the Quality Manager.