Quality Assurance Tech (A Shift - 12 hr Days)

Shurtape Technologies•Hickory, NC

2d•Onsite

About The Position

The Quality Assurance Technician ensures the quality of raw materials, work in process, and finished products. The role supports manufacturing by accurately reporting test results and participating in root cause analyses. It may involve interaction with Research and Development, Technical, Manufacturing, Sales, Marketing, Strategic Sourcing, Customer Logistics, Consumer Relations, and suppliers. The technician tests and reports results for new, existing, and competitive products. The position is based at Highland Tape in Hickory, North Carolina, and is an A-shift, 12-hour day role. It works in a fast-paced manufacturing environment with time-sensitive duties, multiple projects, and deadlines. The role supports internal departments and requires attention to safety, efficiency, teamwork, and continuous improvement.

Requirements

High school diploma, GED, or equivalent experience.
Basic math capabilities.
Ability to read gauges, meters, and measurement scales in English and metric units.
Working knowledge of SAP, Manhattan (Avon), and Microsoft Office.
Excellent communication skills.
Excellent attendance record.
Ability to work independently, be self-motivated, and contribute as a team player.
Organized and detail-oriented.
Ability to work on a laptop or PC workstation for extended periods.
Ability to stand continuously for long periods and occasionally sit, walk, and talk on the phone.
Ability to occasionally position and lift weights of 25–50 pounds.

Responsibilities

Promote a positive culture through clear, respectful communication and teamwork.
Read and address email messages and participate in meetings.
Provide effective pass-downs at shift changes.
Collect raw material and finished tape samples.
Receive, review, file, and maintain raw material Certificates of Analysis and Certificates of Compliance.
Perform incoming inspections to check compliance with specifications and audit plans.
Test work-in-process materials, including compounds, adhesives, and off-coater tape, for compliance with specifications.
Test finished products for compliance with specifications.
Accurately record test results on appropriate forms and computer systems.
Perform assigned quality audits, including first-piece checks, first-article inspections, and in-process audits.
Monitor shelf lives and take action to disposition expired product.
Control nonconforming material in SAP, Manhattan, and the physical tagging system.
Report nonconforming material to management and shift supervision.
Label and store retain samples properly.
Submit daily summary reports to plant leadership and relevant colleagues.
Follow housekeeping and EHS policies, including proper disposal of trash and hazardous waste.
Complete assigned EHS training modules in the LMS system.
Recommend changes to procedures and equipment to improve productivity and accuracy.
Evaluate samples submitted in connection with PSRs and complaints, as directed by management.
Update reports to support effective and efficient trending.
Assist with testing-process improvements and plant-level new product development.
Support updates and improvements to raw material, work-in-process, and finished-product specifications.
Support R&D by testing and quarantining trial materials.
Assist with corrective-action implementation.
Perform other duties as assigned by the Quality Manager.