Quality Assurance Tech - PCC
About The Position
Under the supervision of the Quality Supervisor, the Quality Assurance Technician conducts audits on the process, products and systems in the Configuration environment and other areas as required. Using defined tools and scripts, the Tech identifies issues, analyzes those found during testing, and documents the findings. The Technician also provides support in assessment, implementation and maintenance of quality systems and processes that meet or exceed ISO standards and customer specific requirements. Reports out KPIs as needed to achieve the goals and objectives of the organization.
Requirements
- Associate's Degree or the equivalent combination of education and work experience
- Working knowledge in Hardware and Software configurations
- Familiar with Microsoft Office software: Word, Excel, PowerPoint and Access is beneficial
- Strong attention to detail for quality adherence
- Problem solver with ability to research, investigate and problem-solve issues working with multiple people.
- Basic knowledge of ISO 9001 standards with ability to understand the application of the requirements
- Data management and analytics knowledge
Responsibilities
- Performs quality audits on the production product and processes in the configuration lab.
- Analyzes, troubleshoots, and documents problems, isolates and finds root causes, drives corrective and preventative actions using quality tools and audits improvements for effectiveness
- Conducts data analysis and test validations using statistical process control as well as RPN, (risk priority number)
- Audits adherence to standard work and work flow processes. Documenting risks and potential errors.
- Administers the non-conforming database for analysis and reporting
- Assists operations with COPQ (cost of poor quality) tracking
- Collaborates with technicians and leads to drive quality, continuous improvement and process controls, including standard work.
- Participates in requirement/design reviews and Quality Assurance strategy meetings
- Tracking CI Projects - stats, Control Analysis / PDCA.
- Submits proposals for improvements and participate in continuous improvement activities
- Assists Process Improvement Engineering
Benefits
- 401k plans
- medical insurance
- free therapy visits
- mental health coaching and tools
- meditation resources
- generous paid time off package
- vacation
- sick time
- Wellness and Volunteer Time Off days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
