Quality Assurance Supervisor

KIK Consumer Products•Westlake, LA

9d•Onsite

About The Position

The Quality Assurance Supervisor is responsible for supporting and maintaining quality systems that ensure products consistently meet customer specifications, regulatory requirements, and company standards. This role coordinates quality control activities throughout the manufacturing process, including raw material verification, in-process inspections, finished product testing, documentation control, and corrective action follow-up. The Quality Assurance Supervisor works closely with Production, Operations, Supply Chain, R&D, and Regulatory teams to promote a culture of quality, continuous improvement, and compliance within a chemical manufacturing environment.

Requirements

High School Diploma or GED
2 or more years of quality assurance, quality control, laboratory, or manufacturing experience
Experience with quality management systems, audits, and corrective action processes
Understanding of quality assurance principles, statistical process control, and root cause analysis methodologies
Strong analytical, problem-solving, and organizational skills
Proficiency in Microsoft Office applications, particularly Excel
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced manufacturing environment

Nice To Haves

Associate's or Bachelor's degree preferred
Experience in chemical manufacturing, consumer packaged goods, water treatment, or regulated manufacturing environments preferred
Knowledge of chemical manufacturing processes and laboratory testing procedures preferred
Familiarity with OSHA, EPA, DOT, GMP, ISO 9001, or similar regulatory and quality standards
Experience working with SAP, LIMS, or quality management systems preferred

Responsibilities

Coordinate daily quality assurance activities, including raw material inspections, in-process monitoring, finished product evaluations, and release documentation
Perform and document quality testing of pool chemical products and raw materials according to established specifications, test methods, and quality standards
Maintain quality records, batch documentation, certificates of analysis (COAs), product retention samples, and regulatory compliance documentation
Investigate quality issues, customer complaints, non-conforming materials, and process deviations; support root cause analysis and corrective/preventive actions (CAPA)
Review production records and quality data to verify compliance with product specifications, GMP principles, and internal quality procedures
Support internal audits, customer audits, regulatory inspections, and quality management system requirements
Collaborate with production and warehouse teams to ensure proper material identification, lot traceability, inventory control, and product disposition decisions
Monitor quality performance metrics and identify opportunities to improve product quality, process capability, and operational efficiency
Assist with document control activities, including standard operating procedures (SOPs), work instructions, specifications, and training records
Support implementation and maintenance of continuous improvement initiatives related to quality, safety, and compliance