Quality Assurance Supervisor - IB4

Foxconn Industrial Internet - FII•Houston, TX

About The Position

The Quality Assurance Supervisor is responsible for leading and maintaining the Quality Management System (QMS), ensuring compliance with customer, regulatory, and internal requirements. This role drives a preventive quality culture, supports operational excellence, and ensures consistent execution of quality processes across SMT/EMS manufacturing operations. It is responsible for supervising the quality portion for NPI & Change Management, for ensuring end-to-end quality readiness for new product introductions and engineering changes, driving a holistic, system-based approach across design, process development, supply chain, and manufacturing execution.

Requirements

Bachelor’s degree in Engineering (Industrial, Manufacturing, Electronics, or related field) preferred
3–7 years of experience in Quality within SMT/EMS or electronics manufacturing
Prior supervisory or leadership experience preferred (Engineers, Technicians)
Strong knowledge of SMT processes and electronics manufacturing
Strong knowledge of IPC standards (IPC-A-610, J-STD-001)
Strong knowledge of Quality tools (8D, PFMEA, SPC, MSA)
Experience with inspection technologies (AOI, SPI, AXI, ICT, FCT)
Familiarity with MES and data analysis tools

Responsibilities

Ensure compliance with QMS standards (e.g., ISO 9001, IPC standards, customer-specific requirements)
Maintain and improve procedures, work instructions, and control plans
Drive standardization across production lines and processes
Monitor adherence to defined manufacturing processes (SMT, assembly, test)
Ensure proper implementation of PFMEA and Control Plans, ESD controls and handling requirements, and Traceability and serialization systems
Enforce layered process audits (LPA)
Lead root cause analysis using structured methodologies (8D, 5 Whys, Fishbone)
Drive corrective and preventive actions (CAPA)
Partner with Industrial Engineering and Production to reduce defects such as solder defects (bridging, tombstoning, insufficient solder), and assembly and test escapes
Promote a zero-defect mindset across teams
Track and report key KPIs: First Pass Yield (FPY), DPPM (Defective Parts Per Million), Scrap and rework rates, Customer complaints and returns
Analyze trends and trigger improvement actions
Provide regular reporting to plant leadership
Supervise and develop Quality Engineers, Technicians, and Inspectors
Define roles, responsibilities, and performance expectations
Provide coaching and technical guidance
Ensure adequate staffing and training coverage
Act as liaison between customer quality teams and internal operations
Support customer audits and business reviews
Ensure timely and effective response to customer complaints (8D reports)
Collaborate with Supplier Quality on incoming issues impacting production
Ensure quality readiness for new product launches
Participate in design and process reviews
Validate inspection and test strategies (AOI, ICT, FCT)
Approve first article inspections (FAI) and pilot builds
Ensure accurate and timely documentation of quality records
Maintain defect databases and lessons learned
Support digitalization initiatives (MES, dashboards, traceability systems)