[US-DC] Quality Assurance Supervisor

HelloFresh • Aurora, CO

13d • Onsite

About The Position

The FSQA Supervisor for Manufacturing is responsible for all supporting food safety and quality assurance related Good Manufacturing Practices (GMPs) in adherence with regulatory and SQF standards. The position supervises and supports all hourly Team Members (TMs). This will include effectively helping to manage the Quality Assurance TMs whilst ensuring compliance to our manufacturing, food safety and quality standards, which includes approved processes, policies and procedures.

Requirements

• Associate degree or related leadership work experience.
• At least 3 years of work experience in quality assurance should be combined with a demonstrated track record of accomplishments as a FSQA leader, and with satisfying customers in technology-driven, developing companies.
• computer literacy to input information into the computer.
• able to take direction and relay information to employees.
• speak to employees with tact and diplomacy.
• tracking/monitoring production and maintaining productivity.
• for assigned production lines.

Nice To Haves

• Ready to eat (RTE) experience a plus
• SQF practitioner and/or experience with SQF a plus
• Food Safety Manager certification a plus
• Bilingual in Spanish is a plus
• Successful completion of the Food Safety Manager certification course within a year of employment.

Responsibilities

• Provide employee training and instructions to provide advice on how to perform their task (FSQA checks, inspections, documentation, expectations, training)
• Support managing the department engaged in inspection and testing activities to ensure high productivity and high technical integrity.
• Performing GMP audits.
• Develop, motivate, engage, coach, and inspire a team of hourly associates, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within.
• Verify CCP checks are completed within the set frequencies and meet the HACCP plan’s critical limits. Any failed, missed, or cancelled check has proper supporting documentation for the non-compliant check.
• Monitor the DigiSense temperature system and escalate any non-conformities for temperature abuse to mitigate food safety risk.
• Verify truck inspections are completed in a timely manner and escalate any non-conformities for temperature abuse.
• Document and submit the daily end of shift report via email.
• Update quality numbers in the computer system; can use a computer and type/data entry using computer programs
• Monitor and update your department’s staffing metrics and headcount
• Coach and train hourly FSQA employees to follow company procedures and processes.
• Evaluate team productivity and accomplishments.
• Maintain accurate documentation regarding GMPs, HACCP, Holds, and any other FSQA requirements.
• Provide and oversee inspection activity for products throughout the production cycle.
• Overseeing established calibration and testing program.
• Report food safety and quality problems to personnel with authority to initiate action.
• Use structured problem solving and sound process design skills to improve operations as it relates to the product safety
• Use effective project management and communication techniques to ensure successful change management
• Carry out Supervisory responsibilities in accordance with the organization policies and procedures.
• Any and all other functions as determined by management.

Benefits

• Competitive hourly rate
• 401K company match that vests immediately upon participation
• team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree