Quality Assurance Supervisor-3rd Shift
About The Position
The Quality Assurance Supervisor is a hands-on leader responsible for maintaining product safety, quality standards, and team performance in a manufacturing environment. Reporting to the Manager, Quality, this role supervises and coaches quality technicians and leads, drives daily performance, and works across teams to ensure compliance with food safety and quality standards. The position is primarily a third-shift role, with hourly reports across all three shifts; schedules may vary, and the supervisor may need to start early or stay late based on business needs. In-person attendance is essential.
Requirements
- Demonstrated leadership experience.
- Strong communication and interpersonal skills.
Nice To Haves
- Bachelor of Science degree in Food Science, Microbiology, Chemistry, or a related field preferred.
- HACCP certification.
- Experience with GFSI audits, such as FSSC, ISO 22000, or SQF.
Responsibilities
- Be accountable for quality and food safety practices during operations.
- Maintain product holds and develop corrective actions (CAPA), using root cause analysis as needed and monitoring CAPA effectiveness.
- Manage the quality assurance team by scheduling and approving timecards in Kronos, assigning tasks, and providing ongoing training and mentoring.
- Work with production to monitor processes and procedures for effectiveness and continuous improvement.
- Initiate, track, and trend nonconformance reports (NCRs) and CAPAs in Pilgrim Smart Solve for deviations.
- Participate actively as a member of the internal audit team in scheduled food safety and facility GMP audits.
- Coordinate pre-operational, post-operational, and glass/brittle plastic inspections.
- Serve as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.
- Maintain the food safety plan and update SOPs as required as part of the food safety team.
- Ensure associates at all levels are trained on quality programs.
- Share best practices with other Ferrara supervisors and managers.
- Perform and maintain the environmental monitoring and product testing programs.
- Trend monthly KPI data for the Quality Manager and assist with reports for senior leadership.
Benefits
- Comprehensive benefits supporting health and financial wellness.
- Paid time off (PTO).
- Eligible employees may receive an annual bonus based on company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
