Quality Assurance Specialist - Training

Chromalloy•Windsor, CT

13h

About The Position

The Quality Assurance Specialist - Training develops, implements, and manages initial and recurrent training programs for personnel performing maintenance, preventive maintenance, alterations, and inspections. The role strengthens employee competency, supports operational needs, and helps maintain compliance with FAA, EASA, CAA UK, CAAC, and AS9100 requirements. The position owns and maintains the FAA-approved training program in accordance with 14 CFR §145.163 and AC 145-10. It designs and updates training curricula, coordinates training activities around production and certification needs, maintains accurate training records, and uses digital tools to monitor completion and identify gaps. The specialist assesses training needs, qualifies instructors, evaluates employee competency and training effectiveness, and partners with department leaders and operational teams. The role also supports internal audits, continuous improvement, and regulatory, customer, and quality system audits.

Requirements

Bachelor’s degree in business, quality, manufacturing, or a related field, or an equivalent combination of education and experience.
3+ years of training coordination experience.
Proficiency with Microsoft Office, Quality Management Systems, and Learning Management Systems.
Strong organizational, scheduling, documentation, and records-management skills.
Ability to coordinate across multiple departments and manage training resources.
Experience developing training content that complies with regulatory requirements.

Nice To Haves

Knowledge of 14 CFR Part 145 and AC 145-10 training requirements.
Experience in aviation maintenance, compliance management, or quality assurance.
Experience working with regulatory agencies and supporting customer or regulatory audits and problem-solving sessions.

Responsibilities

Own and maintain the FAA-approved training program in accordance with 14 CFR §145.163 and AC 145-10, including orientation, job-specific technical training, recurrent training, and on-the-job training.
Monitor compliance with 14 CFR Part 145 requirements, including employee familiarity with the Repair Station Manual, Quality Control Manual, and applicable maintenance procedures.
Design, implement, and update technical, quality control, safety, and regulatory compliance curricula based on operational needs and changing requirements.
Schedule and coordinate in-person, on-the-job, vendor, trade seminar, and other external training, aligning plans with production needs, certification renewals, and turnaround time requirements.
Maintain secure, accurate, retrievable training records in an FAA-acceptable format, including certificates, attendance logs, competency assessments, and required retention documentation.
Use digital tools to track training completion, identify gaps, and generate reports for leaders and compliance activities.
Assess training needs using employee feedback, competency results, incident reviews, regulatory updates, emerging technologies, and revised safety protocols.
Identify and qualify internal and external instructors, ensuring they meet FAA expectations for knowledge of methods, techniques, and tools used in repair station operations.
Conduct competency assessments, evaluate training effectiveness, and provide mentorship and guidance on aviation maintenance techniques, safety standards, and company procedures.
Partner with department leaders, supervisors, Quality, Engineering, and Production to ensure training supports operational goals and available resources.
Conduct and support internal audits of training records, training effectiveness, processes, and compliance readiness.
Apply continuous improvement standards and support regulatory, customer, and quality system audits.