About The Position

The IMA Group is seeking a detail-oriented Quality Assurance Specialist to support our growing team in a fully remote capacity. This role is responsible for reviewing medical and claims-related documentation to ensure accuracy, consistency, and compliance with client and internal quality standards. This position plays an important role in supporting timely, high-quality report delivery across our physician review operations.

Requirements

  • Associate degree required
  • Clinical or healthcare-related background strongly preferred
  • 1–3 years of experience in quality assurance, claims review, disability, workers’ compensation, or related areas
  • Strong attention to detail and ability to manage multiple deadlines
  • Comfortable learning client-specific guidelines and documentation standards
  • Proficiency with Microsoft Word
  • Excel experience preferred

Responsibilities

  • Review reports, addenda, peer reviews, and related documentation for quality, formatting, and completeness
  • Identify inconsistencies, missing information, and documentation issues requiring correction
  • Coordinate revisions and follow through to final report completion
  • Communicate with internal teams regarding pending updates and turnaround timelines
  • Help manage urgent requests and ensure reports are finalized within established deadlines
  • Support a smooth, efficient experience for both internal and external stakeholders

Benefits

  • Health, dental, and vision insurance
  • 401(k) with employer match
  • PTO + holidays + family leave
  • Tuition reimbursement + student loan assistance
  • LTD, STD, FSA, and life insurance
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