Quality Assurance Specialist - Remote
About The Position
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves. We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits. Must be eligible to work in the United States without the need for work visa or residency sponsorship. Our Newest Opportunity: The Quality Assurance Specialist is responsible for conducting detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards. This role plays a critical part in maintaining the integrity of deliverables provided to brokers and supporting continuous improvement across the Benefit and Marketing Analyst teams. The Specialist will evaluate plan designs, rate structures, financial summaries, and formatting, while documenting findings and reporting quality trends to leadership. This position requires strong ancillary product knowledge, financial acumen, attention to detail, and the ability to collaborate effectively in a fast-paced, remote environment.
Requirements
- Strong ancillary insurance product knowledge, including understanding of plan structures, benefits, and rate methodologies.
- Financial acumen with the ability to assess rate structures, validate calculations, and review financial summaries for accuracy.
- High attention to detail with a strong commitment to accuracy, consistency, and process adherence.
- Strong written and verbal communication skills for communicating findings and collaborating crossfunctionally.
- Ability to work independently, manage multiple priorities, and maintain accountability in a remote environment.
- Minimum of 1 year of experience in ancillary insurance or a related field.
Nice To Haves
- Experience with reviewing or preparing rate structures, financial summaries, or other insurance-related calculations preferred.
- Training or coursework in insurance, finance, business, analytics, or a related discipline is a plus.
- Familiarity with quality assurance processes, audit methods, or presentation review procedures is beneficial.
Responsibilities
- Conduct detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards.
- Maintain the integrity of deliverables provided to brokers and support continuous quality improvement across the Benefit and Marketing Analyst teams.
- Evaluate plan designs, rate structures, financial summaries, and formatting for correctness and alignment with internal guidelines.
- Document review findings thoroughly and report quality trends to leadership to support ongoing enhancements.
- Collaborate effectively in a fastpaced, remote environment to ensure high-quality output across teams.
Benefits
- eligible employees health, wellbeing, retirement, and other financial benefits
- paid time off
- overtime pay for non-exempt employees
- robust learning and development programs
- reimbursement of job-related expenses per the company policy
- employee perks and discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
