Quality Assurance Specialist

ScanSourceSouthaven, MS
Onsite

About The Position

Essential Job Duties:  Responsible for reviewing, documenting, and updating quality assurance procedures, standards, and technical documentation. Responsible for performing inspections and audits to ensure compliance with customer requirements. Responsible for working with business partners, product managers, technicians, and stakeholders to resolve issues and improve product quality. Responsible for providing process training to internal teams as applicable Works directly with internal and external sources as applicable Responsible for intense focus on ensuring accuracy and catching minor errors. Responsible for communicating with internal and external customers as necessary Responsible for maintaining production and quality activities Responsible for support of departmental administrative activities as assigned Responsible for performing special projects and other miscellaneous duties as requested by management

Requirements

  • Requires a bachelor's degree in a relevant field or equivalent work experience in quality control.
  • Must possess excellent written and verbal communication skills, ability to communicate with individuals at all levels of the organization, ability to work in a team environment and be open to change
  • Must be extremely detail oriented and accurate
  • Must have the ability to understand basic English

Responsibilities

  • Reviewing, documenting, and updating quality assurance procedures, standards, and technical documentation.
  • Performing inspections and audits to ensure compliance with customer requirements.
  • Working with business partners, product managers, technicians, and stakeholders to resolve issues and improve product quality.
  • Providing process training to internal teams as applicable
  • Working directly with internal and external sources as applicable
  • Focusing on ensuring accuracy and catching minor errors.
  • Communicating with internal and external customers as necessary
  • Maintaining production and quality activities
  • Supporting departmental administrative activities as assigned
  • Performing special projects and other miscellaneous duties as requested by management
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