Quality Assurance Specialist

Amentum•Fort Meade, MD

1d•$140,000 - $160,000•Onsite

About The Position

Amentum is seeking a Quality Assurance (QA) Specialist to join their team at Fort Meade, MD, supporting challenging, mission-critical projects in the Cyber, Security, & Intel space. The role involves supporting a program that provides critical IT capabilities to the Department of Defense, focusing on engineering, assembling, integrating, deploying, and sustaining an innovative IT enterprise solution. The QA Specialist will be responsible for establishing, auditing, and maintaining robust quality management systems and processes in a rapidly evolving operational environment. This position requires the ability to navigate complex compliance challenges, foster collaboration, and rapidly master quality standards for next-generation systems.

Requirements

Seven (7) years of experience in IT quality assurance, process governance, systems engineering, or contract compliance.
Five (5) years of experience in a dedicated Quality Assurance (QA) role, with at least three (3) years serving as a specialist or technical lead overseeing a Quality Management System (QMS).
Bachelor’s degree in Business Administration, Quality Management, Information Technology (IT), Systems Engineering, or a related field.
Proven experience establishing and maintaining process-focused QA frameworks based on industry standards (such as ISO 9001, CMMI, or ITIL).
Demonstrated experience tracking, analyzing, and reporting SLA performance metrics and Key Performance Indicators (KPIs) to senior leadership and government clients.
Direct experience interfacing with Government representatives (e.g., Contracting Officer's Representatives - CORs, Quality Assurance Representatives - QARs) to deliver formal Quality Reports and discuss program performance.
Expertise in Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) processes, and continuous process improvement methodologies.
Active DoD 8140/8570.01-M Information Assurance Technical (IAT) Level II certification (e.g., CompTIA Security+ CE or equivalent) to meet secure environment requirements.
High proficiency with professional tracking and collaboration tools (specifically Jira, Confluence, and ServiceNow) to audit workflows and verify compliance.
Excellent communication, auditing, and leadership skills, with a track record of implementing standardized procedures and quality gates across cross-functional engineering teams.
Ability to support non-standard hours, including scheduled maintenance windows, deployment surges, and emergency review boards.
Ability to travel up to 10%.
Must have active Top Secret clearance with SCI eligibility
Ten (10) years of experience in IT quality assurance, process governance, systems engineering, or contract compliance.
Five (5) years of experience in a dedicated Quality Assurance (QA) role, with at least three (3) years serving as a manager or technical lead overseeing a Quality Management System (QMS) and process baselines.

Nice To Haves

ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) or ASQ Certified Quality Auditor (CQA).
Lean Six Sigma Green Belt or Black Belt certification, with a focus on process optimization and root-cause analysis.
ITIL® v3/v4 Foundation or ITIL® 4 Specialist (Create, Deliver and Support / Direct, Plan and Improve) certification.
ISO 9001 Lead Auditor or CMMI Associate / Lead Path credentials.
Prior experience managing Quality Assurance Surveillance Plans (QASPs) and reporting SLA performance directly to DISA CORs at Fort Meade.
Demonstrated experience auditing cloud migration workflows and hybrid IT environments within a secure Impact Level 5 (IL5) or higher framework.

Responsibilities

Ensure process integrity, compliance, and high performance across the program by developing, executing, and maintaining a robust Quality Management System (QMS).
Manage the day-to-day quality assurance activities across the team, setting priorities and establishing standards for process compliance and operational execution.
Define the Quality Assurance Surveillance Plan (QASP) and standard operating procedures (SOPs) for the deployment, operation, and maintenance of the program's enterprise IT solution.
Set the daily and weekly quality priority objectives, leading process audits, spot checks, and compliance reviews to ensure team performance aligns with program standards.
Develop and standardize quality control procedures for change management, security compliance, document control, and system deployments across the program.
Performance management - Track, analyze, and report critical SLA performance metrics, operational trends, and key performance indicators (KPIs) against contract requirements.
Translate complex contract performance requirements into actionable quality checklists and communicate process risks and deviations directly to senior leadership.
Organize, compile, and present monthly and quarterly Quality Reports and SLA scorecards to the Government COR, Program Manager, and corporate leadership.
Work with Project Managers and Team Leads to establish Corrective Action Plans (CAPs) and Root Cause Analyses (RCAs) to resolve non-conformance issues and SLA breaches.
Conduct continuous process improvement (CPI) analysis, identifying system and operational bottlenecks and spearheading initiatives to standardize processes across the program.
Establish responsibility matrices for quality gates, train project personnel on standardized quality workflows, and manage the internal auditing cadence.
Lead operational readiness quality audits, verify compliance before major deployments, and assist in the creation of quality checklists and acceptance criteria for site projects.