Quality Assurance Specialist

Certified GroupKitchener, ON
CA$25 - CA$30

About The Position

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries. Our Brands Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries: Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries. Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry. Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology. EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors. FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.

Requirements

  • Minimum Bachelor of Science in a technical discipline (Chemical or Biological Sciences)
  • 3+ years experience in an auditor role in ISO 17025 accreditation, GLP and/or GMP regulated environment, with proficiency in quality assurance systems and documentation
  • Excellent attention to detail, organizational, prioritization and problem-solving skills
  • Technical experience in the use, calibration of various analytical instrumentation commonly found in a commercial laboratory.
  • Proficient in written and spoken English. excellent communication, conflict resolution
  • Proficient in MS Office (Excel, Outlook, Word); Computer literate. Familiarity with IT systems, electronic submission systems, data and document management system

Responsibilities

  • Designs, develops, and implements internal auditing programs and procedures consistent with the organization’s requirements
  • Performs Internal Audits, to ensure that procedures are available and adhered to according to requirements for maintaining ISO/IEC 17025:2017 accreditation and GLP (Good Laboratory Practices) recognition.
  • Performs GLP inspections to ensure that GLP studies are completed according to OECD and/or FDA GLP requirements.
  • Reports audit findings to Director QA or designate and conducts post-audit meetings as necessary.
  • Performs/ reviews non-conformance investigations to ensure the non-conformance has been addressed and full and proper resolution has been documented.
  • Issues corrective actions in response to Quality Systems activities, tracking the progress and verifying the implementation and effectiveness of corrective actions
  • Completes evaluation of supplier quality
  • Arranges and prepares for external audits, assists with pre and post-assessment activities. Coordinates necessary action on audit findings corrective/preventive actions, and responds to related findings externally.
  • Reviews/ Evaluates laboratory performance in Proficiency testing/ Inter-laboratory studies
  • Coordinates/ performs refresher training (ISO 17025 and GMP) for laboratory staff.
  • Reports quality metrics regularly to top management
  • Responsible for quality projects as assigned
  • schedule and perform internal audits
  • Participate in external audits
  • review and investigate non-conformances, client complaints
  • Issue and monitor corrective actions
  • Evaluate supplier quality
  • Review, approve, and maintain equipment qualification records
  • Perform Administrative Tasks
  • The employee shall implement the Laboratory Quality Policy and perform their duties in accordance to existing job specific requirements and procedures
  • Compliance to Health & Safety policies and procedures; wear required Personal Protective equipment at all times while in the laboratory
  • Other duties as assigned
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