Quality Assurance Specialist

JEVS Human ServicesPhiladelphia, PA
Hybrid

About The Position

At JEVS Human Services, we believe in giving people possibilities—opportunities to be self-sufficient and satisfied. Each year we touch nearly 16,000 lives, focusing on individuals with physical, developmental, and emotional challenges as well as those facing adverse socio-economic conditions including unemployment and underemployment. Currently we have an exciting opportunity with our Work Ready program as a Quality Assurance Specialist. Work Ready provides a comprehensive set of employment-oriented services to those receiving Public Assistance benefits, including those who are in need of specific help managing barriers to self-sufficiency. This role, located in our Center City Philadelphia office, offers flexibility and a hybrid environment. This position is full time, 35 hours per week.

Requirements

  • Reviewing records, checking for accuracy and completeness, and verifying that all program requirements are met.
  • Data entry into CWDS database and internal database (ETO).
  • Review client files for accuracy and compliance including client time and attendance records.
  • Prepare and review for accuracy periodic reports, both statistical and narrative.

Nice To Haves

  • Working knowledge of TANF and the PA Department of Public Welfare regulations.

Responsibilities

  • Maintain a working knowledge of TANF and the PA Department of Public Welfare regulations.
  • Ensure effective, accurate and coordinated communications with County Assistance Liaison.
  • Prepare periodic written reports, both statistical and narrative.
  • Participate in supervisory meetings, clinical team meetings and division meetings on an ongoing basis.
  • Participate in contract compliance and achievement of program goals.
  • Participate in additional programmatic and agency-wide activities as assigned.
  • Participate in program and Workforce Initiatives Unit Total Quality Management Implementation.
  • Completes all data entry into CWDS database and data enters into internal database (ETO) as needed.
  • Review client files for accuracy and compliance including client time and attendance records.
  • Prepare and review for accuracy periodic reports, both statistical and narrative.
  • Participate in program and Workforce Initiatives Unit Total Quality Management Implementation.
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