Quality Assurance Specialist (Early Childhood Programs)
About The Position
The Quality Assurance Specialist provides quality improvement support to child care providers participating in the School Readiness, Voluntary Prekindergarten, and CSC Scholarship programs, helping promote high-quality early learning opportunities for families. The role conducts on-site programmatic assessments, compliance reviews, and site monitoring, as well as desk reviews. It prepares reports and recommendations based on monitoring findings, provides coaching and technical assistance, and facilitates training to help providers improve their programs and translate theory into practice. The position also supports post-audit attendance reviews, special assignments and activities, research, report preparation, and investigations of complaints from parents, providers, and partners. This is a full-time telecommute position. Business hours are Monday through Friday, 8:30 a.m. to 5:00 p.m., with the listed business location in Boynton. Pay is up to $25.00 per hour, commensurate with experience.
Requirements
- Bachelor's degree from an accredited four-year college or university in Education, Early Childhood Education, Child Development, Health and Human Services, or a related field.
- Three years of related experience and/or training in a child care environment.
- Knowledge of best practices in a child care setting.
- Familiarity with child care licensing standards.
- Valid driver's license and auto insurance.
Responsibilities
- Conduct on-site programmatic assessments and review monitoring of child care providers in the School Readiness, Voluntary Prekindergarten, and/or CSC Scholarship programs using approved program monitoring tools.
- Conduct desk reviews to monitor providers in the School Readiness, Voluntary Prekindergarten, and/or CSC Scholarship programs.
- Prepare reports based on monitoring findings and recommend areas for improvement.
- Provide on-site coaching and technical assistance to support program improvement.
- Facilitate formal and in-service training in accordance with provider agreements and as needed to help providers move from theory to practice.
- Assist with post-audit attendance reviews in accordance with established policies and procedures, and prepare reports.
- Organize data for presentation in reports, documents, and other written materials.
- Assist with special assignments, research, and report preparation.
- Participate in organizing special activities related to child care programs.
- Investigate complaints from parents, providers, and partners.
Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement plan with employer contribution.
- Tuition reimbursement.
- Employee Assistance Program.
- Opportunities for growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
