Quality Assurance Specialist - Paint & Drywall

STANCIL•Concord, NC

3d•Onsite

About The Position

At Stancil Services, quality is the foundation of its work. The Quality Assurance Specialist provides hands-on field oversight by conducting visual inspections, verifying completed projects against company standards and builder specifications, and helping ensure customers receive reliable workmanship. The position works closely with crews and field management to uphold craftsmanship and consistency, support continuous improvement, and promote customer satisfaction. There are no supervisory responsibilities. The role is performed primarily outdoors in active construction environments. It involves frequent use of hands to handle tools, devices, and inspection equipment, along with regular sitting, standing, talking, hearing, climbing, kneeling, and stooping. The specialist must be able to climb stairs and ladders and occasionally lift or move up to 50 pounds. The work may involve strenuous physical labor and exposure to seasonal weather, including heat above 90°F and cold below 32°F. Reasonable accommodations will be made for qualified individuals with disabilities.

Requirements

High school diploma or equivalent (GED); college coursework, technical or trade certification, or foreign equivalent is accepted.
Proficiency in Microsoft Office Suite.
Maintain a clear driving record to qualify for company vehicle use under insurance requirements.
Communicate effectively in written and verbal forms, including coordinating with customers, managers, and field staff.
Demonstrate organizational skills, attention to detail, independence, accuracy, adaptability, and effective follow-up and record-keeping.
Meet the physical demands of the position, including climbing stairs and ladders and occasionally lifting or moving up to 50 pounds.

Nice To Haves

Fluency in Spanish is preferred but not required.

Responsibilities

Plan, execute, and oversee inspections to ensure quality and conformance to builder specifications and Stancil standards.
Conduct daily quality assurance checks and document performance and outcomes.
Perform blue-tape and green-tape inspections to identify areas requiring correction or improvement.
Coordinate inspection schedules and results with field management teams.
Communicate quality findings and recommendations to management to support training and operational improvements.
Track, document, and report quality metrics to help operations evaluate performance trends.
Enforce compliance with Stancil Services’ quality assurance procedures and standards.
Investigate reports of product or workmanship deficiencies and coordinate resolution in accordance with company policies and industry best practices.
Maintain detailed documentation of quality assurance activities, internal audits, and corrective actions.
Identify training needs and assist in developing initiatives that promote company-wide quality consistency.
Perform other related duties as assigned.