Quality Assurance Specialist

Justrite Safety Group • Mattoon, IL

20h • Hybrid

About The Position

The Quality Assurance Specialist will create, implement, and administer quality assurance standard operating procedures and programs across the facility. The Quality Specialist is responsible for ensuring products and processes meet established quality standards and comply with regulatory requirements. This role involves conducting inspections, audits, and testing; identifying quality issues; supporting continuous improvement initiatives; and working cross-functionally to maintain and improve quality systems.

Requirements

• A bachelor’s degree in a related field and/or equivalent work experience in quality assurance, or operations management.
• Minimum 4 years of experience in quality control standards, ISO 9001 quality management systems, lean manufacturing, and QA principles.
• Proficient in Microsoft Office and quality management software (e.g. QMS system, ERP systems)
• Excellent written and verbal communication skills
• Attention to detail and accuracy in documentation and reporting

Responsibilities

• Conduct routine inspections and audits of processes, products, or services to ensure compliance with quality standards.
• Maintain and update quality documentation, including standard operating procedures (SOPs), work instructions, and inspection criteria.
• Perform root cause analysis and corrective/preventive actions (CAPA) for quality issues and non-conformances.
• Collaborate with production, engineering, sales, customer service, and supply chain teams to resolve quality-related issues and other related tasks.
• Support internal and external audits (e.g., ISO, FDA, customer audits).
• Monitor and analyze quality metrics to identify trends and areas for improvement.
• Assist in the development and implementation of quality training programs.
• Ensure compliance with regulatory standards (e.g., ISO 9001, GMP, FDA, etc., depending on the industry).
• Manage and maintain calibration and maintenance of quality equipment and tools.
• Champions the lean manufacturing effort.
• Works collaboratively with suppliers to resolve any production related or quality issues
• Review customer complaints and feedback in order to lead the root cause analysis for the purpose of preventing a recurrence. Also to provide customer feedback on the results with any corrective actions.
• Identifies and ensures complete documentation and maintenance of quality records.

Benefits

• Competitive salary
• Comprehensive medical coverage
• Dental coverage
• Vision coverage
• Flexible hours
• Alternative work arrangements
• 401K plan with company match
• Company-paid short-term disability insurance
• Company-paid long-term disability insurance
• Generous paid time off
• Personal days
• Employee wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level