Quality Assurance Specialist

Stefanini Group•Wyandotte, MI

10d•Onsite

About The Position

Stefanini Group is hiring a Quality Assurance Specialist in Wyandotte, MI. This role involves quality auditing and internal quality control responsibilities, working with a team to resolve quality issues. The position supports plant, laboratories, warehouses, and tolling operations that manufacture, test, or handle Client products. The Quality Specialist works closely with production and supply chain to ensure customer requirements are met within internal operations. The role also manages the customer complaint process and Non-Conformance Management (NCM), including developing training and providing guidance on trends and opportunities for improvement.

Requirements

Bachelor's of Science or related technical field preferred
Minimum 2 years experience in a quality and/or product regulations
Ability to understand automotive and other quality requirements
Strong written and oral communication, analytical, problem solving and organizational skills
Ability to work independently and assist internal, as well as external customers
Receptive to change and innovation with the ability to identify areas for improvement
Able to multi-task and maintain a professional approach in a fast-paced business environment
Skilled at working within a multi-functional organization - Multiple touch points
Ability to develop and manage effective relationships in a highly matrix organization to drive alignment and decisions on Quality topics
Ability to utilize a deep understanding of the process to determine root cause and coordinate resolution of complaints
Completes more complex customer questionnaires
Ability to work with contract manufacturers and ensure Client requirements are fully met
Experience in warehouse shipping and receiving

Nice To Haves

IATF/ISO certification
Auditing Experience IATF 16949/ ISO 9001 VDA 6.3 preferred
Root Cause Problem solving 8D, 5why, Ishikawa
PPAP, APQP knowledge
Customer Specific Requirements
Document Control
Logistics experience (Warehousing) preferred
SAP (or other ERP) experience preferred

Responsibilities

Quality Auditor and Internal Quality control responsibilities
Working with team to help solve quality issues
Internal auditor with IATF/ISO certification
Manage customer complaint process, Non-Conformance Management (NCM), process with investigators
Develop updated NCM system training and provide the businesses guidance on trends and opportunities for improvement and insight to customer expectations
Support the plant, laboratories, warehouses, and tolling operations that manufacture, test, or handle Client products
Works closely with production and supply chain to support agreed upon customer requirements into internal operations