Quality Assurance Specialist - Senior

TekSynap • Washington, DC

3d • $90,000 - $130,000 • Onsite

About The Position

We are seeking a Senior Quality Assurance Specialist to join our team supporting the Transportation Team.

Requirements

• 7–10 years in IT service QA/QC roles supporting federal infrastructure programs.
• Demonstrated experience supporting government agencies, customers, or contracts within federal environments. This includes the Intelligence Community (IC), Department of Defense (DoD), Federal Civil agencies, and military organizations.
• Prior experience supporting the same or similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape, is highly desirable.
• ISO 9001 Lead Auditor
• Bachelor’s degree in computer science, Quality Management, or related field.
• Public Trust clearance
• U.S. Citizen

Nice To Haves

• Six Sigma Green/Black Belt, or CMMI Assessor preferred.

Responsibilities

• Develops and manages the Quality Control Plan (QCP) ensuring compliance with performance standards, SLA metrics, and deliverable acceptance criteria.
• Design QA/QC frameworks for service delivery and documentation reviews.
• Conduct audits and performance sampling against SLAs.
• Produce Quality Performance Reports and Corrective Action Plans.
• Interface with the Program Manager to ensure continuous service improvement.

Benefits

• health
• dental
• vision
• 401K
• life insurance
• short-term and long-term disability plans
• vacation time
• holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior