Quality Assurance Specialist II

Greenpoint Technologies•Moses Lake, WA

About The Position

Supports the effectiveness and compliance of Greenpoint Technologies’ quality system within a transport-category aircraft MRO environment. Conducts audits, evaluates maintenance processes and records, supports investigations and corrective actions, and monitors compliance with regulatory requirements and company procedures. The role reviews maintenance records, evaluates compliance with FAA regulations and other applicable requirements, audits vendors and contract-maintenance providers, supports customer and regulatory audits, identifies quality trends, and contributes to quality-system improvements. It also supports Safety Management System activities, maintains the integrity and confidentiality of records, and mentors less-experienced quality personnel. This is a safety-sensitive position covered by the Department of Transportation’s Drug and Alcohol Testing Program. Selected applicants are subject to pre-employment drug testing, and employees in safety-sensitive positions are subject to random testing. Post-accident, reasonable-cause, and return-to-duty testing may apply based on circumstances. The position may require travel and overtime. The expected Washington salary range is $68,000–$93,000; actual compensation depends on experience, education, location, and other legally permitted factors.

Requirements

High school diploma or equivalent.
At least five years of relevant aviation experience, including at least two years in aircraft maintenance, inspection, quality assurance, quality control, regulatory compliance, or a related function.
FAA Mechanic Certificate with Airframe and Powerplant ratings.
Working knowledge of 14 CFR Parts 43 and 145, with familiarity with applicable air-carrier requirements under Parts 121 or 135.
Ability to interpret maintenance manuals, engineering instructions, airworthiness directives, service information, work packages, and regulatory requirements.
Experience conducting audits, documenting findings, investigating discrepancies, or managing corrective actions.
Strong written and verbal communication skills, including the ability to prepare clear, factual, and defensible quality records and reports.
Strong attention to detail and organizational ability.
Proficiency with standard office software and ability to learn electronic maintenance and quality-management systems.
Ability to work independently, manage competing priorities, and interact professionally with employees, customers, suppliers, and regulatory representatives.
Ability to sit for extended periods; use hands to lift or move up to 10 pounds; occasionally lift or move up to 25 pounds; and use close/color vision and adjust focus.
Ability to stand, walk, climb, bend, and access confined or elevated aircraft areas.
Ability to work in a non-dust-free environment.
Ability to travel as required.
Ability to work overtime as required.
For employees working on programs subject to ITAR, must qualify as a US Person: a US Citizen, a qualifying Permanent Resident, or a political asylee.
Must comply with applicable DOT drug and alcohol testing requirements for this safety-sensitive position.

Nice To Haves

Formal training in quality auditing, root-cause analysis, human factors, or Safety Management Systems (SMS).
Experience with AS9110, ISO 9001, C.A.S.E., or other recognized aviation quality standards.
Experience supporting FAA, air-carrier, customer, or foreign civil aviation authority audits.
Familiarity with large transport-category aircraft, engines, components, or specialized maintenance processes.
ASQ Certified Quality Auditor (CQA), Certified Quality Technician (CQT), or equivalent professional credential.

Responsibilities

Conduct scheduled and unscheduled audits of maintenance activities, facilities, records, tooling, training, materials, and supporting processes.
Evaluate compliance with applicable FAA regulations, Operations Specifications, manuals, customer requirements, approved technical data, and company procedures.
Document audit findings and observations accurately and objectively.
Support investigations of quality escapes, procedural deviations, repeat discrepancies, customer concerns, and regulatory findings.
Facilitate or support root-cause analysis and develop corrective and preventive actions; monitor implementation and verify effectiveness before closure.
Review aircraft and component maintenance records for completeness, accuracy, traceability, and conformity with regulatory and customer requirements.
Conduct vendor, supplier, subcontractor, and contract-maintenance audits as assigned.
Support regulatory authority and customer audits, including preparation, documentation, responses, and follow-up.
Identify adverse quality trends, recurring discrepancies, compliance risks, and improvement opportunities; communicate findings and recommendations to management.
Provide regulatory and procedural guidance to maintenance and support personnel within assigned authority.
Assist with revisions to quality procedures, audit tools, forms, and related quality-system documentation.
Participate in quality, reliability, safety, and continuous-improvement activities; support the Safety Management System by reporting hazards and contributing quality information to risk-management activities.
Maintain the confidentiality and integrity of audit, personnel, customer, and regulatory records.
Mentor less-experienced quality personnel and promote consistent auditing and documentation practices.
Maintain regular attendance, arrive on time, and work full shifts.
Perform other duties as assigned.