Quality Assurance Specialist II

Chesapeake Utilities Corporation•, DE

5d•$69,000 - $92,000

About The Position

The Quality Assurance Specialist II audits construction, operations, maintenance, and emergency response activities to identify opportunities for improvement and recommend corrective actions. The role ensures that work processes are adequate and effective and support safe, reliable, uninterrupted energy delivery in compliance with federal, state, and local regulations and company policies and procedures. As an intermediate-level position, it is expected to work independently or as part of a team with minimal supervision while developing advanced skills.

Requirements

High school diploma required.
Five years of experience in Quality Assurance or a related role required.
Standard non-DOT driver's license required.
Familiarity with utility-industry standards, regulations, and best practices related to natural gas pipelines.
Familiarity with gas construction practices, including trenching, backfilling, welding, and pressure testing.
Understanding of propane and natural gas infrastructure, including pipelines, valves, meters, regulators, and compressor stations.
Awareness of OSHA safety standards and state-specific utility regulations.
Understanding of Operator Qualification (OQ) requirements and their application to field personnel and contractors.
Strong knowledge of gas construction standards and safety protocols.
Proficiency in MS Office and other business software.
Excellent technical writing and communication skills.

Nice To Haves

Bachelor's degree in Engineering, Business, or a related field, or equivalent experience.
Prior experience in propane and/or natural gas.
Operator Qualification (OQ) certification.

Responsibilities

Audit construction installation, maintenance, and emergency response activities involving energy delivery assets for compliance with internal policies, standards, and applicable federal, state, and local codes. Audited tasks may include main and service installation, meter sets, line locating, leak surveys, and other designated tasks.
Document audit findings and recommend corrective actions, including policy or procedure updates, suspension or disqualification from covered tasks, and remedial training.
Maintain professional, constructive, and beneficial relationships with employees, contractors, and third parties, representing the company's Vision and Mission values.
Coordinate with Construction Services, Field Services, and District Operations Managers to ensure projects are appropriately reviewed and verified.
Assist with onboarding new contractor crews.
Monitor material suppliers and material storage, and work with Engineering on material failures to support continuous improvement.
Audit records and relevant project documents, including service cards, permits, and as-built drawings.
Collect and analyze data about company processes and procedures and prepare reports for management.

Benefits

Competitive base salary.
Career growth opportunities.
Cooperative, supportive, and empowered team atmosphere.
Annual bonus and salary increase opportunities.
Monthly recognition events.
Wellness initiatives and community events.
Customizable benefit packages, with options including a 401(k), medical, dental, and life insurance.
Tuition reimbursement.
Compensated volunteer hours.
Paid time off and holidays.
A separate bank of sick time.