Quality Assurance/Quality Control Manager
About The Position
Eskola, LLC has been installing commercial and industrial roofing and waterproofing systems throughout the North and Southeastern U.S. since 1972. We are looking for a Quality Assurance/Quality Control Manager to build out our quality program from the ground up — partnering with Project Managers, Superintendents, and crews to catch issues early, protect warranty integrity, and strengthen relationships with the customers we serve. This is a hands-on, standalone role reporting directly to our COO, with the opportunity to shape how quality is performed across the company as we grow.
Requirements
- 5+ years in commercial roofing and/or waterproofing, including 2+ years in a QA/QC, superintendent, or inspection role
- Strong knowledge of low-slope roofing and waterproofing systems and manufacturer warranty requirements
- Comfort building a program independently and managing a full caseload without a support team
- Willingness and ability to travel across multiple sites and states, covering Eskola's footprint in the Southeast, Southwest, and Central U.S.
- Strong communication skills — you're just as comfortable on a roof as you are talking through findings with a customer
Nice To Haves
- GAF, Carlisle, Sika, or Firestone QA/QC certifications
- RRC/RRO designation, OSHA 30, or infrared thermography certification
- Experience with CenterPoint or similar construction management software
Responsibilities
- Review project specs ahead of site visits and prioritize your caseload based on risk — GP exposure, complexity, and project history
- Partner with field teams on-site to coach toward manufacturer spec compliance and catch issues before they become callbacks
- Build our QA/QC manual, checklists, and standard operating procedures
- Serve as a trusted point of contact for owners and property managers throughout the project and beyond
- Train and mentor foremen, superintendents, and crews on installation quality standards
- Investigate warranty claims and leak calls to determine root cause and drive resolution
- Perform other duties and tasks as assigned to support business needs
Benefits
- Trade-specific training & room to grow within the company
- Medical (2 plans, including HDHP with HSA & company match)
- 401(l) with Matching
- Company-provided technology/equipment as needed
- Dental, Vision, Life, & Disability Insurance
- Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
