Quality Assurance (QA) Program Manager

Infosys Pontoon•Saint Paul, MN
•Hybrid

About The Position

The Quality Assurance (QA) Program Manager will lead the quality strategy for a new Implementation Testing Service, embedding testing early across complex, cross-product implementations. The role will standardize automation, test data, performance testing, metrics, dashboards, and reporting to improve delivery confidence and manage risks. The Program Manager will serve as a trusted advisor to executives, clients, vendors, and cross-functional teams, driving alignment, decisions, and accountability. The position is based in Saint Paul, Minnesota, and is hybrid. The stated duration is 24 months, and the interview process includes a required in-person second round.

Requirements

  • 8–10 years of experience.
  • Excellent communication skills, including liaising with clients.
  • Ability to work as a team player.

Nice To Haves

  • Knowledge of healthcare.

Responsibilities

  • Lead the quality strategy for a new Implementation Testing Service.
  • Embed testing early across complex, cross-product implementations.
  • Standardize automation, test data, performance testing, metrics, dashboards, and reporting.
  • Improve delivery confidence and manage risks.
  • Advise executives, clients, vendors, and cross-functional teams.
  • Drive alignment, decisions, and accountability.
  • Communicate effectively and liaise with clients.
  • Contribute as a team player.
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