Quality Assurance (QA) Compliance Coordinator

Factors Group of Nutritional Companies•Coquitlam, BC

2d•CA$65,500 - CA$75,000•Hybrid

About The Position

The QA Compliance Coordinator organizes, coordinates, and assists in the activities required for the attainment of various quality compliance and certification initiatives for Factors Group locations. This is a Permanent Full-Time position working 40 hours per week, Monday to Friday from 8:00 am to 4:30 pm, with a hybrid work arrangement.

Requirements

Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science)
Experience in a similar role in food, natural health products (NHP), and/or pharmaceutical industry (2+ years)
Knowledge of current Good Manufacturing Practices (GMP)
Competent with MS Office (Word, PowerPoint, Excel), including data collection, analysis, and reporting
Valid BC driver's license and access to a reliable vehicle

Nice To Haves

Knowledge of Canadian Food Inspection Agency (CFIA), Food and Drugs Act (FDA), Health Canada, European Union TRACES, and Australia’s (Therapeutic Goods Administration) TGA regulations
Experience with and responsibility for Organic accreditation, certification programs applicable to industry
Experience with performing or participating in vendor audits. Certified Quality Auditor / Supplier Quality Auditor certification
Experience with pharmacovigilance and complaint handling
Knowledge of product, raw materials specifications, and label compliance requirements

Responsibilities

Prepare and coordinate activities needed for the attainment and maintenance of key certifications such as Organic, Halal, Marine Stewardship Council (MSC), Fish Oil Standards (FOS), etc.
Prepare, update, and maintain quality agreements with suppliers, customers, and relevant stakeholders
Receive, evaluate, and coordinate investigations for product quality complaints and adverse reactions
Issue and track corrective actions and preventive actions (CAPAs) with relevant departments to ensure proper closure
Conduct trend analysis and present quarterly and annual reports as a part of management review
Track and notify key licensing and certification updates to Quality management to ensure compliance with evolving regulations and guidelines
Liaise external stakeholders and internal personnel related to Quality compliance initiatives
Develop, maintain, follow standard operating procedures (SOPs), work procedures (WPs), and adhere to cGMP and Good Pharmacovigilance Practices (GVPs)