Quality Assurance Placement Student

YORK REGION CHILDREN'S AID SOCIETY • Newmarket, ON

6d • Hybrid

About The Position

The York Region Children’s Aid Society (YRCAS) is a non-profit community organization legally mandated to protect children and youth from abuse and neglect. As a leader within the child welfare sector, we partner with parents, caregivers, and community to provide a safe environment for children and youth, through equitable, culturally aligned services. YRCAS is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace and community where children youth and families thrive. To support us on our journey, YRCAS is looking for a Quality Assurance Placement Student to support our Corporate Services Department.

Requirements

• Good organizational, interpersonal and communication skills and able to work independently and as part of a team.
• Excellent computer skills, with superior knowledge of MS Excel, including advanced functions (e.g., Formulas, Pivot Tables, VLOOKUPS, Macros, etcetera).
• Strong proficiency with data visualization tools, with a particular emphasis on Power B.I.
• Proficient in analysing complex data and interpreting results.
• Superior documentation and reporting skills.
• Currently enrolled in a post-secondary program in Social Work, Human Services, Data Analytics, Business Intelligence, Data Visualization, or in a related field.
• Class “G” driver’s license with daily access to an insured vehicle.
• Proof of COVID-19 vaccination (2 doses required).

Nice To Haves

• Knowledge of database management and SQL considered an asset.
• Knowledge of CPIN (Child Protection Information Network) System considered an asset.

Responsibilities

• Assist in quality improvement initiatives aimed at enhancing service delivery, client outcomes, and organizational effectiveness.
• Support the development and implementation of quality assurance tools, audits, and monitoring activities.
• Collect, analyze, and summarize data to identify trends and areas for improvement.
• Contribute to program evaluation, outcome measurement, and client feedback processes.
• Help maintain and enhance the agency’s performance dashboard, ensuring data accuracy and usability.
• Participate in projects that align with the agency’s Quality Improvement Plan and compliance requirements.
• Participate in identifying, assessing, and monitoring key organizational risks.
• Assist in developing and maintaining a risk register and tracking mitigation strategies.
• Support the review of incident reports, complaints, and case trends to identify potential risks or systemic issues.
• Contribute to the development of risk communication and reporting tools.
• Assist with risk assessments related to new programs, policy changes, or emerging issues.
• Participate in the Quality and Risk Committee, helping to document discussions and action items.
• Support initiatives that strengthen risk awareness and accountability across the agency.
• Collaborate with cross-functional teams, committees, and working groups to advance agency priorities.
• Provide research, data summaries, and background information to support decision-making.
• Contribute to the preparation of reports, presentations, and briefing notes.
• Engage in community and provincial working groups as applicable.
• Perform other related duties as assigned.

Benefits

• Hybrid working model (working virtual and in person).
• Casual dress code.
• Shortened Summer hours.
• Mileage Reimbursement.
• Enhanced Wellness Initiatives and Virtual Fitness Classes.
• The support of a dedicated student mentor and committed team to enhance your learning and provide opportunities for knowledge and skill development within and beyond the placement student role, potentially including but not limited to: departmental shadowing opportunities, internal and external learning and development opportunities, opportunities to participate in Agency committee, projects and events, and more!

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree