Quality Assurance Officer II

SSI Diagnostica Group•Radford, VA

9d•$48,000 - $58,000•Onsite

About The Position

Join our team at the Techlab site, part of the SSI Diagnostica Group, as a Quality Assurance Officer II and help shape the future of healthcare technology. We're looking for a proactive professional who enjoys problem-solving, maintaining accurate documentation, and driving continuous quality improvements across operations. This is an opportunity to contribute to meaningful innovations in a collaborative environment focused on improving patient outcomes. We are a global company specializing in the design, development, and manufacture of IVD medical device kits. Our mission is to improve patient outcomes and transform healthcare delivery through technology and a commitment to quality. Our portfolio includes solutions for infectious disease, respiratory conditions, and blood-borne illnesses. We foster a culture of collaboration, continuous learning, and professional growth. The Quality Assurance Officer II is responsible for ensuring that all TechLab® Inc. products meet the requirements of the quality system. This can include tracking product and reviewing documentation to ensure it complies with regulatory standards. The Quality Assurance Officer II reports to the Quality Assurance Manager or the QA Supervisor.

Requirements

High School Diploma or Associate's Degree plus 3 years in a controlled manufacturing environment OR Bachelor's Degree plus 2 years in a controlled manufacturing GMP/FDA environment OR Master's Degree plus 1 year in a controlled manufacturing GMP/FDA environment
Experience working within a controlled quality system (e.g., ISO 9001, ISO 13485, IATF 16949, GMP, or similar)
Experience reviewing and approving documentation accuracy, completeness, and compliance.
Experience with quality systems, including document control and record management.
Experience supporting CAPA activities.
Experience leading investigations, conducting root cause analysis
Experience reviewing manufacturing, packaging, or quality records.
Ability to assess quality impacts and make product disposition decisions.
Strong attention to detail.
Critical thinking and problem-solving abilities.
Demonstrated ability to exercise sound judgment and make risk-based quality decisions
Ability to independently review records and make quality decisions.
Strong organizational and record management skills.
Ability to manage multiple priorities while meeting deadlines.
Effective verbal and written communication skills.
Ability to work cross-functionally with Production, QC, and other departments.

Nice To Haves

Life Science degree preferred
Experience in pharmaceutical, biotechnology, medical device, or diagnostic manufacturing.
Understanding of FDA, GMP, 13485 requirements.
Experience with change control systems.
Experience training personnel on GMP procedures.
Experience with ERP or electronic quality systems
Experience supporting audits or regulatory inspections.
Experience developing CAPAs, and verifying the effectiveness of corrective and preventive actions.
Experience with supplier management, qualifying, evaluating, and communicating with suppliers
Leadership and mentoring capabilities.
Experience leading quality improvement initiatives.
Strong presentation and training skills.
Continuous improvement mindset.

Responsibilities

Issuing and reviewing MBRs in support of Production schedule.
Issuing/confirming Lot Expiration Dates of Raw Materials, Components and Finished Products.
Create, review and apply QA Release Labels.
Review QC results detailed per SOPs, RMSs and PRSs.
Ensure approved documents (MBRs, SOPs, TLFs) are issued and controlled.
Ensure Controlled Records are controlled and easily retrievable.
Initiating and verifying proposed changes as Document Circulation Requests (DCRs) and Sage Change Request (SCRs).
Perform Visual Inspection of Raw Materials, Foil/ Label Inspection and AQL testing.
Ensure Non-Conformities and CAPA are identified, investigated and controlled.
Initiate Non-conformity documentation and determine the Quality Impact.
Determine Quality Impact of Non-Conformities and Effectiveness of CAPAs.
Deliver New Hire Training.
Complete projects as assigned by QA Manager or QA Supervisor.