Quality Assurance Non-Conforming Materials Coordinator

Philips•Mount Pleasant, PA

5d•$25 - $39•Onsite

About The Position

Join our team to drive product and process quality by leading investigations, partnering with suppliers and cross-functional teams, supporting audits and compliance initiatives, and implementing data-driven quality improvements that ensure regulatory compliance and customer satisfaction.

Requirements

2+ years of experience in quality assurance, quality control, and/or quality audit.
Skills include quality assurance (qa), quality management systems (qms), continuous improvement, quality control inspection, kpi monitoring and reporting, auditing techniques, regulatory requirements, technical documentation, recordkeeping, root cause analysis (rca), logistics and distribution compliance
At least a high school diploma.
Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Responsibilities

Create and process nonconforming material records in a timely manner, ensuring accurate documentation and disposition of warehouse quality issues.
Lead delivery hold activities and coordinate required hold-related tasks, partnering with team members to support compliance and operational efficiency.
Monitor departmental performance metrics, maintain daily management board data, and prepare reports that provide visibility into quality and operational results.
Champion Lean and continuous improvement initiatives, including Quality Enhancement Kaizens (QEKs) and Value Stream Mapping (VSM) activities, to improve processes and drive operational excellence.
Escalate issues as needed and work independently with minimal supervision to ensure timely resolution of concerns and achievement of departmental objectives.