Quality Assurance Methods Specialist

Yazaki International Corporation•Canton, MI

29d•Onsite

About The Position

Yazaki is looking for a Quality Assurance Methods Specialist to join our GM team in Canton, MI. The ideal candidate will enjoy working in a collaborative and action-driven environment making lasting impacts on the organization.

Requirements

Ability to learn and apply basic engineering principles and analytical techniques.
Familiarity with customer concern tracking systems.
Proficiency in compiling and distributing reports.
Experience maintaining KPIs and dashboards, preferably in Power BI.
Ability to monitor and track customer scorecard ratings.
Skills in updating system documentation and databases.
Experience participating in process reviews.
Ability to monitor trends in data and flag variances.
Experience collecting internal historical quality data and external benchmark data.
Experience compiling, inputting, and maintaining records in quality tracking systems.
Ability to participate in testing automated tools and provide feedback.
Experience with daily data entry and maintenance of quality databases.
Ability to support the utilization of chatbot tools or data-driven systems.
Experience monitoring and tracking the status of containment activities.
Ability to enter certified material data into customer systems.
Experience inputting material information into databases.
Ability to generate summary reports of containment data.
Experience attending customer meetings and providing operational assistance.
Ability to maintain and update customer satisfaction metrics and scorecards.
Experience assisting in verifying data for customer rejects.
Ability to relay documented engineering issues and track their status.
Experience supporting the preparation and maintenance of training materials.
Ability to identify and escalate areas of ambiguity.
Experience supporting system tracking and data logging.
Ability to assist with routine updates to program snapshot reports.
Experience assisting with data collection and tactical tasks.

Nice To Haves

Experience in a collaborative and action-driven environment.

Responsibilities

Track and Report Quality Data: Assist in monitoring and reporting product quality data utilizing customer concern tracking systems.
Maintain Daily Matrix: Compile and distribute the daily issues matrix to the internal organization under established guidelines.
Track Metric Outputs: Compile and track monthly Parts per Million (PPM) data and distribute the results to the internal organization.
Support Reporting Requests: Assist with compiling and generating basic quality reports as needed or requested.
Maintain Dashboards: Maintain existing Quality KPIs in Power BI by ensuring the source files are regularly updated, verified, and correctly reflected in the system.
Monitor Customer Scorecards: Track and report customer scorecard ratings and Yazaki’s Quality Performance data.
Support Process Improvements: Learn and apply basic engineering principles and analytical techniques to support the maintenance and continuous improvement of quality programs.
Update System Documentation: Update existing quality processes, lists, and databases as instructed to reflect changes in customer requirements or standard quality management practices.
Process Review Support: Participate in reviewing internal processes, procedures, and standards alongside team members to support repeatability and efficiency.
Monitor Performance Trends: Monitor trends in data to support the maintenance of Quality KPIs and dashboards, flagging variances to the supervisor.
Data Collection: Identify and collect internal historical quality data and assist in gathering external benchmark data for KPI metric reports.
Support Database Structure: Assist with compiling, inputting, and maintaining records in the quality tracking system for failure modes, root causes, corrective actions, lessons learned, and 8D reports.
Support Tool Testing: Participate in testing automated 8D report generation tools and provide feedback on basic algorithm or shortlist data outputs.
Maintain Quality Database: Support the daily data entry and maintenance of the comprehensive Failure Mode and Corrective Action (FMCA) Quality Database to help ensure documentation compliance.
Support AI & Analytics Tools: Support the utilization of foundational chatbot tools or data-driven systems, assisting engineers in gathering reference data for decision-making and problem-solving.
Track Status: Monitor and track the status of containment activities.
System Data Entry: Enter certified material data into the customer’s system according to standard operating procedures.
Log Material Information: Input daily self-certified material information into the database as directed.
Generate Summaries: Provide summary reports of containment data to the internal organization as needed.
Attend Customer Meetings: Attend customer meetings alongside senior team members; provide compiled reports and operational assistance as requested.
Track Metrics: Maintain and update customer satisfaction metrics and scorecards.
Support Reject Review: Assist in verifying data for customer rejects and support the process of identifying discrepancies that do not meet proper criteria.
Internal Coordination: Relay documented engineering issues to the appropriate engineer and track the status through to final resolution.
Support Training Material Maintenance: Support the preparation and maintenance of training materials for customer and YNA-specific systems.
Escalate Information Gaps: Identify and escalate areas of ambiguity within tracking systems to senior team members for direction.
System Tracking Support: Support GQRS and SPPS system tracking and data logging as needed.
Update Progress Trackers: Assist Program Management with routine updates to program snapshot reports.
Provide Basic Quality Support: Assist Advanced Manufacturing Quality Engineering teams with data collection and tactical tasks as needed.