Quality Assurance Manager - Metal Plating

The Lindgren Group • New Hope, MN

20d • Onsite

About The Position

The Quality Assurance Manager at Avtec Finishing leads the quality team, maintains and improves the company’s Quality Management System (QMS), and ensures that products meet customer expectations, specifications, and applicable industry requirements. The role is hands-on and works closely with Production and other departments to address quality concerns at their source. The company serves aerospace, defense, medical, and industrial markets. Experience with Nadcap accreditation, ISO quality systems, and ITAR-controlled operations is highly desirable.

Responsibilities span quality leadership and team development; QMS administration and regulatory compliance; audits, nonconformance investigations, root-cause analysis, and corrective actions; continuous improvement; technical review of customer requirements; and customer communication. The manager also oversees inspection, testing, equipment calibration, and related documentation, and reviews and certifies plating processes when required.

The position is based at Avtec Finishing in New Hope, Minnesota. It is full-time, salaried, and exempt, with a stated schedule of 40–45 hours per week plus additional hours as required. Work combines office-based duties with regular involvement in active industrial production areas where equipment, chemicals, and metal-finishing operations are present. The facility has security policies covering personal electronic devices, access control, and documentation. Certain work may be subject to ITAR access requirements.

The starting salary is $95,014.40–$119,995.20 annually, based on qualifications and experience. Additional compensation may include quarterly profit sharing of up to $4,800 annually, subject to company performance and eligibility, and a $3,000 signing bonus for eligible new hires. Benefits include medical and other available insurance, employer-paid NICE Healthcare services, a company-matched 401(k), paid time off, and holidays.

Requirements

• Previous supervisory or management experience in quality assurance.
• Demonstrated experience maintaining and improving a Quality Management System.
• Working knowledge of quality audits, corrective actions, root-cause analysis, and document control.
• Ability to interpret technical specifications, blueprints, and customer requirements.
• Strong organizational, problem-solving, and communication skills.
• Proficiency with Microsoft Office and electronic quality records.
• Ability to make sound decisions, manage competing priorities, and hold others accountable.
• Comfort working with production personnel in active industrial production areas involving industrial equipment, chemicals, and metal-finishing operations.
• Ability to adhere to strict facility security policies, including restrictions on personal electronic devices, access control, and documentation procedures.

Nice To Haves

• Bachelor’s degree in Quality Assurance, Engineering, Manufacturing, or a related field, or equivalent experience.
• Five or more years of quality management experience.
• Quality assurance experience in metal finishing, plating, aerospace, or defense manufacturing.
• Direct experience with Nadcap accreditation and audit preparation.
• Familiarity with ISO quality management standards.
• Knowledge of ITAR requirements and controlled technical information.
• Quality-related certifications or Certified Electro Finisher (CEF) credentials.

Responsibilities

• Lead, coach, train, and develop quality assurance personnel; set performance expectations and promote accountability.
• Build a culture in which employees understand and take ownership of quality.
• Partner with Production and other departments to resolve quality concerns.
• Manage and continuously improve the company’s Quality Management System.
• Maintain quality manuals, procedures, records, and specification libraries.
• Support and maintain Nadcap and ISO accreditation requirements.
• Conduct internal quality audits and coordinate customer audits.
• Ensure applicable customer specifications and regulatory requirements are met, and support compliance with applicable ITAR requirements.
• Investigate nonconformances and customer quality concerns.
• Lead root-cause analysis and corrective-action efforts; manage the Corrective Action System and support Material Review Board activities.
• Analyze Cost of Quality and identify opportunities to reduce defects, rework, and waste.
• Monitor corrective-action effectiveness and prevent recurring issues.
• Interpret customer specifications, drawings, and technical requirements.
• Oversee inspection, testing, equipment calibration, and related documentation.
• Review and certify plating processes when required.
• Communicate with customers regarding quality concerns and resolutions.
• Support contract reviews and technical questions involving specifications.

Benefits

• Competitive salary based on qualifications and experience.
• $3,000 new-hire signing bonus for eligible new hires.
• Quarterly profit-sharing opportunities, with potential to earn up to $4,800 annually; subject to company performance and program eligibility.
• Medical and other available insurance benefits.
• Employer-paid NICE Healthcare services.
• 401(k) with company matching.
• Paid time off and holidays.
• Opportunity to make a meaningful impact on quality, customer satisfaction, and operational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed